Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,512 reviews

November 11, 2023

Always a good experience when I come to BMW Ramsey Service Center. Very professional, organized and knowledgeable. More

by rakaiy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

We're glad to know you've had consistently good experiences at our BMW Ramsey Service Center. Thanks for acknowledging the professionalism and knowledge of our team! We enjoyed assisting you, and hope to see you again later down the road.

November 11, 2023

Excellent customer service. Kenny went above and beyond. Easy to make appt, drop off and completed on time More

by MTFAVETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know that Kenny and the team at BMW of Ramsey provided excellent service for you! Thank you for highlighting our efficient appointment system. We look forward to serving you again in the future!

November 11, 2023

Chaos! !!!!!!!!!! That’s all I am willing to write. Should you wish to talk, call me. I was sitting at your dealership from 11:00 am until .5:30 pm. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Nov 14, 2023 -

BMW of Ramsey responded

Linda, I'm sorry to read about your experience. It sounds like we didn't meet expectations in terms of efficiency and organization during your visit, which is not the standard we aim for. We would appreciate the opportunity to discuss this further with you directly so that we can better understand what happened and how we might be able to make it right. Please feel free reach out at a time that works best for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 11, 2023

Excellent experience, friendly, efficient, attentive. They made sure all my questions were answered and offered to bring me home or schedule for a loaner. Highly recommend James to anyone looking for a p More

by gabrielmorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

Gabriel, we're delighted to know that James and our team at BMW of Ramsey provided you with an excellent experience. We appreciate your recommendation and hope to see you again for future visits! Enjoy the ride in your new vehicle.

November 11, 2023

A lovely dealership! Clean, inviting, and welcoming! All staff were kind and helpful. Such a better experience than I had at a different BMW dealership (that almost mad More

by JADEDREWES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Allen - 5 stars! Perfect experience , Marcelo Garcia
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know you had a positive experience at BMW of Ramsey and found our team welcoming. We strive for top-notch service, so it's great to see that reflected in your visit! Thanks for sticking with the brand - we appreciate your support and we look forward to assisting you again!

November 11, 2023

Ted was great. The dealership's price for replacing 6 spark plugs was exorbitant at $500 as was the price for replacing the cabin air filter at $250, so I declined More

by PEHRENZELLER
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 14, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know Ted provided great service. We understand concerns about pricing and always strive for competitive rates at BMW of Ramsey. Thank you for bringing this to our attention. If you are willing, we would like to chat more about your experience and resolve it. Jim Crowe - Service Manager - 551-777-5590

November 11, 2023

Professional excellent service ,providing details information about your car's needs and conditions followed with perfect service More

by inmijs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know you found our service at BMW of Ramsey professional and informative. We always aim for excellence in providing detailed information about your car's needs. Thank you for the positive review. Our team hopes to assist you again later down the road.

November 11, 2023

Faster and more convenient than this survey Fast, professional, less intrusive than this survey that has already taken too much of my time and effort More

by NEALAUSTRIA
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know that you found our service at BMW of Ramsey fast and professional. We'll take note of your comments about the survey as we continually strive for improvement. Thanks again and our team looks forward to assisting you again in the future.

November 11, 2023

Ted was very professional and friendly. Great service center. Very good service. Easy to make an appointment and get a loaner More

by nmancison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 13, 2023 -

BMW of Ramsey responded

Thank you for the positive feedback! We're glad to know that Ted and our service center at BMW of Ramsey met your expectations. Looking forward to seeing you again soon!

November 10, 2023

got me in and out for an oil change , staff is helpful and. friendly , thanks More

by MARC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hi Marc! Thanks for leaving us a review. We are so happy that you were able to get in and out for an oil change, and our team at BMW of Ramsey was friendly and helpful. We hope to see you again soon!

1
...
28
29
30
...
452