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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

November 11, 2023

Excellent experience, friendly, efficient, attentive. They made sure all my questions were answered and offered to bring me home or schedule for a loaner. Highly recommend James to anyone looking for a p More

by gabrielmorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

BMW of Ramsey responded

Gabriel, we're delighted to know that James and our team at BMW of Ramsey provided you with an excellent experience. We appreciate your recommendation and hope to see you again for future visits! Enjoy the ride in your new vehicle.

November 11, 2023

A lovely dealership! Clean, inviting, and welcoming! All staff were kind and helpful. Such a better experience than I had at a different BMW dealership (that almost mad More

by JADEDREWES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Allen - 5 stars! Perfect experience
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Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know you had a positive experience at BMW of Ramsey and found our team welcoming. We strive for top-notch service, so it's great to see that reflected in your visit! Thanks for sticking with the brand - we appreciate your support and we look forward to assisting you again!

November 11, 2023

Ted was great. The dealership's price for replacing 6 spark plugs was exorbitant at $500 as was the price for replacing the cabin air filter at $250, so I declined More

by PEHRENZELLER
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 14, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know Ted provided great service. We understand concerns about pricing and always strive for competitive rates at BMW of Ramsey. Thank you for bringing this to our attention. If you are willing, we would like to chat more about your experience and resolve it. Jim Crowe - Service Manager - 551-777-5590

November 11, 2023

Professional excellent service ,providing details information about your car's needs and conditions followed with perfect service More

by inmijs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know you found our service at BMW of Ramsey professional and informative. We always aim for excellence in providing detailed information about your car's needs. Thank you for the positive review. Our team hopes to assist you again later down the road.

November 11, 2023

Faster and more convenient than this survey Fast, professional, less intrusive than this survey that has already taken too much of my time and effort More

by NEALAUSTRIA
Recommend Dealer
Yes
Employees Worked With
Ted
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Nov 13, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know that you found our service at BMW of Ramsey fast and professional. We'll take note of your comments about the survey as we continually strive for improvement. Thanks again and our team looks forward to assisting you again in the future.

November 11, 2023

Ted was very professional and friendly. Great service center. Very good service. Easy to make an appointment and get a loaner More

by nmancison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 13, 2023 -

BMW of Ramsey responded

Thank you for the positive feedback! We're glad to know that Ted and our service center at BMW of Ramsey met your expectations. Looking forward to seeing you again soon!

November 10, 2023

got me in and out for an oil change , staff is helpful and. friendly , thanks More

by MARC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Marc! Thanks for leaving us a review. We are so happy that you were able to get in and out for an oil change, and our team at BMW of Ramsey was friendly and helpful. We hope to see you again soon!

November 10, 2023

Andrew is the best! Car is wonderful. Looks beautiful and drives great. This is my second x1 More

by NANCYDLUKS
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Nancy! Thank you for taking the time to leave a review. We are so happy that you had a great experience with Andrew at BMW of Ramsey. Enjoy the new car, and we hope to see you again soon!

November 10, 2023

My service advisor Ben assisted me right away with my final service for My BMW. Professionalism across-the-board for him and his team. If you don’t have a service advisor already, definitely go to Ben an More

by Deniz Maden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Deniz! It's great to know that Ben and his team at BMW of Ramsey provided you with top-notch service. We appreciate your recommendation! Enjoy driving your serviced BMW. We hope to see you again soon!

November 10, 2023

Great job. Easy drop off and pick up. Efficient. Thank you. I liked the video of Inspe tion More

by jgemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving a review. We are so happy to hear that you found our process at BMW of Ramsey to be efficient and easy! We hope to see you again soon for more informative visits!

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