BMW of Ramsey

car required service appointment made, loaner was ready, job was done and communication no problem. what more can one ask for.. Service coordinator does a great job in all appointment made, loaner was ready, job was done and communication no problem. what more can one ask for.. Service coordinator does a great job in all areas More

Regular Service Always a pleasure to visit for Service or any other maintenance issue. They provide very professional and courteous service. Their Staff is very hel Always a pleasure to visit for Service or any other maintenance issue. They provide very professional and courteous service. Their Staff is very helpful and pleasant. More

Art's Review Cameron top notch with customer service. Quite instructive and helpful, goes the extra yard. Loaner available and car ready as promised. Couldn't a Cameron top notch with customer service. Quite instructive and helpful, goes the extra yard. Loaner available and car ready as promised. Couldn't ask for more. More

Great, expedient service Dropped the car, had a loaner, picked it up later. Fast, easy, done right. The service team makes it easy to drop your car and pick up after it’s do Dropped the car, had a loaner, picked it up later. Fast, easy, done right. The service team makes it easy to drop your car and pick up after it’s done. More

Clay and the service team deliver stellar service Clay and his team were attentive, friendly and knowledgeable. I was able to have my repair completed promptly (and received a loaner for the short tim Clay and his team were attentive, friendly and knowledgeable. I was able to have my repair completed promptly (and received a loaner for the short time necessary) and at no cost to me through my BMW warranty. I could not have been happier with the customer service that I experienced from start to finish. More

Great experience This was by far one of the best car purchases I have experienced. Tim was every bit the professional that his prior customers had posted, which led me This was by far one of the best car purchases I have experienced. Tim was every bit the professional that his prior customers had posted, which led me to work with him. There was no pressure tactics and fair pricing and negotiation. The BMW genius Daniela provided excellent support and was easy to work with. More

Routine run flat replacement Had a metal shard jammed in sidewall. Called Ramsey BMW, got an appointment 30 mins from my call. Drove in, was processed and in the waiting room with Had a metal shard jammed in sidewall. Called Ramsey BMW, got an appointment 30 mins from my call. Drove in, was processed and in the waiting room within 10 mins. Two hours later, car ready and washed. I would recommend Ramsey BMW to everyone. More

Tire problems not found in regular maintenance I brought my 535i for a regular maintenance on March 10th. I asked the receptionist to check the tire conditions as I had experienced many potholes t I brought my 535i for a regular maintenance on March 10th. I asked the receptionist to check the tire conditions as I had experienced many potholes this winter. By this time I was a bit concerned about the passenger rear tire as I had to refill it every week. The result of the inspection was no problems found. And yet, after this maintenance, I realized that the passenger rear tire was still losing air. So I brought it back to the Service on March 24th to ask them to specifically check the passenger rear tire. Then they said they found a nail on the tire and found a bubble on a passenger front tire. I had not fallen in potholes since the last maintenance, and I asked why they could not find those problems at the regular maintenance. The service receptionist's response was "I don't know why." This was an unexpected response and all of a sudden a big question came to my mind about the quality of their maintenance. Eventually, I asked them to replace both tires, which they said could be done in 90 mins max, but it took 3 hours. I really hope that their quality and routines of services will be sincerely reviewed. More

Great Expierience Lori made this whole process very easy and fast. She took the time to find out what I liked and didnt like about my current model and then gave me a f Lori made this whole process very easy and fast. She took the time to find out what I liked and didnt like about my current model and then gave me a few options to choose from More

Average to above average Better not say much. The problem I told was forgotten /not addressed !! The advisor either did not register or did not pass on to workshop. I had to w Better not say much. The problem I told was forgotten /not addressed !! The advisor either did not register or did not pass on to workshop. I had to wait longer than usual and return with a loaner More