BMW of Ramsey

Personalized Service Whenever I bring my car for service to Prestige BMW it is always a pleasant experience. They honor the time scheduled to bring car in. If I have req Whenever I bring my car for service to Prestige BMW it is always a pleasant experience. They honor the time scheduled to bring car in. If I have requested a loaner, it is waiting. Mechanics are excellent. Anna, Service Advisor, is patient and knowledgeable. More

Paid for service - received car with broken parts Paid for oil service & received vehicle with intake tube broken in 2 parts. I was not notified of the damaged done by the mechanic & had to return to Paid for oil service & received vehicle with intake tube broken in 2 parts. I was not notified of the damaged done by the mechanic & had to return to the dealer as the noise was terrible. Will not recommend for you to use their service as I paid for service and vehicle was returned with damaged parts. No explanation provided. Poor customer service. Please check your car when service is complete. More

Car shopping the way it should be. The shopping experience was wonderful. One of the most memorable test drives ever. From the first to the deliver of the vehicle was just a pleasure. The shopping experience was wonderful. One of the most memorable test drives ever. From the first to the deliver of the vehicle was just a pleasure. More

Work not done I had reported on the problem with the rare tire from the first month of acquiring the car. I’ve been told that the cold weather was an issue for chan I had reported on the problem with the rare tire from the first month of acquiring the car. I’ve been told that the cold weather was an issue for changing tire pressure. When it happened the third time I made an appointment with the dealership to check it up. The tire was not fixed because I didn’t have tire protection insurance and nobody could get a hold on a sales rep to authorize the repair for the pre-sale defect. In addition, when I picked up the car in few days the problematic tire was pumped above required level 120%. There was a storm blizzard that day, and I had to drive that car with unbalances tires home for 15 miles, which was pretty dangerous considering road conditions that day. More

organized, focused on my best interest I had a wonderful experience and felt that Tim & Jim teamed up to ensure my purchase of a certified pre-owned 320i went smoothly and met my needs. I had a wonderful experience and felt that Tim & Jim teamed up to ensure my purchase of a certified pre-owned 320i went smoothly and met my needs. More

tires replacement I have been a customer of this dealership for more than 15 years and leased six cars from them. I generally like their service center and in almost I have been a customer of this dealership for more than 15 years and leased six cars from them. I generally like their service center and in almost all instances I was 100% satisfied of the way they are doing things around there. This visit took somewhat longer than I have anticipated though: almost 4 hours to replace 4 tires. In the past, similar work lasted around 2 hours IIRC More

Great Experience Excellent Service and knowledge of vehicle. Pleasant to work with. Very professional. Repeat client. Worked with Lori previously and was pleased tha Excellent Service and knowledge of vehicle. Pleasant to work with. Very professional. Repeat client. Worked with Lori previously and was pleased that that she was still there. She is has great follow-up. Knows her cars! More

Piserchia Anna Marie was awesome! I would just like to take a few moments to laud the exceptional service I have received over the last few weeks by Anna Marie. Anna Marie was awesome! I would just like to take a few moments to laud the exceptional service I have received over the last few weeks by Anna Marie. She is absolutely wonderful! I have been dealing with a recurring windshield wiper issue and the moment I contact Anna Marie, she takes gets me in to take care of it. She is knowledgeable, personable, and always makes the extra effort. I couldn’t be more pleased with the service I received from BMW and Anna in particular. More

Great service experience in Prestige BMW I have a great experience in Prestige for the maintance of my 2015 bmw 328. Anna is very patient and helpful. The loaner car is very good, too. Clean I have a great experience in Prestige for the maintance of my 2015 bmw 328. Anna is very patient and helpful. The loaner car is very good, too. Clean and fully equipped. More

Excellent experience Great and easy experience! Will be back for future purchases. Wonderful customer service and staff and competitive pricing. Was able to meet my budget Great and easy experience! Will be back for future purchases. Wonderful customer service and staff and competitive pricing. Was able to meet my budget with a vechicle that exceeded my wants. More