BMW of Ramsey

Very pleasing. Professional and accommodating. The service representative Cara was so professional and accommodating. All my concerns were quickly addressed. Cara was very good with communicating The service representative Cara was so professional and accommodating. All my concerns were quickly addressed. Cara was very good with communicating to me the process and status of my automobile. More

Amazing Everything from the minute I check in to the minute I driveway is amazing. Diana always has a positive and amazing attitude. I love bmw service depart Everything from the minute I check in to the minute I driveway is amazing. Diana always has a positive and amazing attitude. I love bmw service department! More

Issue resolved They took time to understand the issue and did not return the car until it was resolved and provided a loaner vehicle for as long as it took. They took time to understand the issue and did not return the car until it was resolved and provided a loaner vehicle for as long as it took. More

Great Customer Service Customer Service is a must, dealership had all the bases covered. From the moment you first arrive the meet and greet, explanation of service and text Customer Service is a must, dealership had all the bases covered. From the moment you first arrive the meet and greet, explanation of service and text messaging on all aspects of the service while I had coffee. My issue was the replacement of center vents, minor and still handled professionally. Very Happy... More

Honorable, great selection, excellent customer service. I had been looking for a preowned 4 series. Locally where i live there are very few options. I decided to travel several hours away to have more opt I had been looking for a preowned 4 series. Locally where i live there are very few options. I decided to travel several hours away to have more options. I contacted several locations in NY and NJ. Two claimed ro have the car I was looking for. I explained I was traveling from far way. Both locations basically lied. One location tried to pressure me into a different car. My son who had made the trip down with me started looking online and found a car on cars.com the car I was looking for at Prestige. They said they just received a lease car and they were in the middle of preparing it. I Was Pessimistic but my son encouraged me to stop by. When we arrive I was amazed at the selection and overall size of Prestige. The car was there and had everything I was looking for. Then came the surprise. The car was listed several thousands less on cars.com. it was a mistake. My son jumped right in and the told the salesperson our story. The salesperson went to his manager and within moments came back and said they would honor the price that was on Cars.com. I can't tell you how surprised I was. I never thought a dealership would do this. They are fantastic. I will drive another 6 hours to see them for my next car. I want a dealership that has class and will do what's right. Prestige did! More

Excellant experience I went to Prestige BMW for service after purchasing a CPO car. They repaired all issues for no charge. They stand by their product and i am glad tha I went to Prestige BMW for service after purchasing a CPO car. They repaired all issues for no charge. They stand by their product and i am glad that I purchased the car there. More

Tire change. Dealing with Anna is always a pleasure. She makes the service experience hassle free. I trust the dealership to treat my 2001 M roadster as if it is Dealing with Anna is always a pleasure. She makes the service experience hassle free. I trust the dealership to treat my 2001 M roadster as if it is theirs. More

My advisor Anna was fabulous !! My customer experience was fantastic. Everything was handled professionally. When I came in half an hour late the service manager was eager to get me My customer experience was fantastic. Everything was handled professionally. When I came in half an hour late the service manager was eager to get me right in. They offered additional service and wheel alignment that was Finished The same day and with a discount. More

Detail and Service Anna and the service team were outstanding. Thank you all for a great job! I will certainly be back for service and future sales. All the best. Anna and the service team were outstanding. Thank you all for a great job! I will certainly be back for service and future sales. All the best. More

Fabulous staff and great service Nothing but good stuff to say about the quality of work done and responsiveness of the service staff. Diana is awesome and their foreman Chris is supe Nothing but good stuff to say about the quality of work done and responsiveness of the service staff. Diana is awesome and their foreman Chris is super detail oriented and willing to test drive with you better investigate any issue. More