BMW of Ramsey

Addressed a recall defect Recall issue was solved. I am very satisfied. Once I contacted BMW of Ramsey, I was brought in quickly to have the recall identified and then correct Recall issue was solved. I am very satisfied. Once I contacted BMW of Ramsey, I was brought in quickly to have the recall identified and then corrected. A loaner car was provided and I was truly appreciative.. More

Partnership When you buy a car, it is a partnership between you and the brand, in terms of quality, customer service, personal attention and your own expectations When you buy a car, it is a partnership between you and the brand, in terms of quality, customer service, personal attention and your own expectations. Andrew met all these qualities and continues to follow up to ensure that I am completely satisfied with my BMW. I am looking forward to driving this car for a long time. Quality counts!!!! More

Getting updated though text is very convenient. My advisor is usually morgan, and i dont like to go to others, when morgan calls theres an ease in mind but with other its not, My advisor is usually morgan, and i dont like to go to others, when morgan calls theres an ease in mind but with other its not, More

Great service Thankful for the exceptional service provided to my by Andrew! He made the process a smooth and enjoyable one. I would highly recommend him to anyone Thankful for the exceptional service provided to my by Andrew! He made the process a smooth and enjoyable one. I would highly recommend him to anyone looking to purchase a car. More

Easy and comfortable My total experience at BMW of Ramsey was not only satisfying, but extremely welcoming. Andrew Araque made me feel at ease and comfortable with making My total experience at BMW of Ramsey was not only satisfying, but extremely welcoming. Andrew Araque made me feel at ease and comfortable with making the decision on purchasing my first car. Originally, the car that I found on the BMW Ramsey website was already sold by the time I arrived to the dealership that morning, but he was able to find a car that was even better! We test drove the car and he explained all of the car’s special technologies and features. He made sure that I was completely satisfied and comfortable. He kept me up to date while I waited for everything to be finalized. Not once was I unsure about my visit. He definitely went above and beyond my expectations. I would also like to thank the rest of the BMW Ramsey team. They provided the upmost customer service - very kind and professional. I am thrilled to be part of the BMW family. I look forward on purchasing again at Prestige BMW in the future and I will make sure to make recommendations to this location! Please acknowledge Andrew Araque for making my experience wonderful! I love my BMW 3 series! THANK YOU!! More

Very Efficient and Fair Andrew has excellent communication skills and kept me very informed thru every step of "our" process together. I also appreciate his time management Andrew has excellent communication skills and kept me very informed thru every step of "our" process together. I also appreciate his time management ability as he knew my time was very limited. Overall, a very pleasant process! More

Great Customer Service We visited many dealerships including Mercedes, Audi, and Lexus and found the most courteous and knowledgeable people at BMW of Ramsey. Andrew Araque We visited many dealerships including Mercedes, Audi, and Lexus and found the most courteous and knowledgeable people at BMW of Ramsey. Andrew Araque really took the time to demonstrate what the different models had to offer. More

Truly amazing! When I went into Prestige I was not sure if I could get the car of my dreams. Andrew was nice enough to spend half the day with me and allowed me to d When I went into Prestige I was not sure if I could get the car of my dreams. Andrew was nice enough to spend half the day with me and allowed me to drive multiple cars until, I was able to find the right one. He was able to get me all the features and the model within my price range. He truly is a dream worker! I am very grateful that he was able to help me. I know I will be returning to Andrew for future purchases! More

Great Salesman, good selection and no gimmics This was one of the easiest car buying experience I had. Mark, the salesman I worked with was recommended by a good friend of mine. He was very easy t This was one of the easiest car buying experience I had. Mark, the salesman I worked with was recommended by a good friend of mine. He was very easy to deal with. So far so good, but the bad sides of the dealership comes to play only after the first service appointment. My experience with Palisades Volkswagen in Nayack made me wish I had an opportunity to go back and change my review. I hope this will not be a similar experience. More

Great friendly service Always a good experience with BMW Ramsey. Cameron was always in touch with me on the status of my vehicle. They are very proffesional and top of the Always a good experience with BMW Ramsey. Cameron was always in touch with me on the status of my vehicle. They are very proffesional and top of their game More