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BMW of Ramsey
Ramsey, NJ
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,508 reviews
April 29, 2018
Made good on their error/promise One of my reasons for bringing the car in was for a broken cigarette lighter, used as a charger port. After nearly 2 hours I was given the car back an One of my reasons for bringing the car in was for a broken cigarette lighter, used as a charger port. After nearly 2 hours I was given the car back and the charger still didn’t work. And they blamed my charger as the problem when it was working in the rear charger port. Then when I complained about the techs not looking further into it, the advisor Cara promised me a new charger in the mail to make up for all the problems. 2 months went by and I never heard anything. But after a few calls and emails, Cara and the manager Tony, did make good on their promise to make the situation right and are sending me a complimentary charger for the problems, and I never asked for the charger. It was a nice gesture. And Cara did personally call me to apologize so she made good on the issue. More
by DLo430i
Verified CustomerEmployees Worked With
Tony Circelli, the best, Cara Deluca
April 29, 2018
Great customer service Great guy! Knowledgeable, pationate, easy to work with. Would recommend him. 3 tears can’t come soon enough so I can buy a new bmw !! Great guy! Knowledgeable, pationate, easy to work with. Would recommend him. 3 tears can’t come soon enough so I can buy a new bmw !! More
by Johnny broccoli
Employees Worked With
April 29, 2018
Professional Andrew is very professional and treated me with respect. The dealership is very classy, comfortable and has a nice variety of cars to look at. I rec Andrew is very professional and treated me with respect. The dealership is very classy, comfortable and has a nice variety of cars to look at. I recommend to anyone who is interested in purchasing a BMW. More
by cindy1776
Employees Worked With
April 28, 2018
Awesome Diana was awesome. I love the text message service you guys have. I was able to stay in contact with Diana at anytime to see the progress in my car... Diana was awesome. I love the text message service you guys have. I was able to stay in contact with Diana at anytime to see the progress in my car... You guys did a GREAT job. More
by CVONNIE31
Employees Worked With
Diana Martinez
April 28, 2018
Unique Attentions and Willing to work with my case! Wow, i was amazed with the attentions on this particular dealer, Mr. Drew DiVenuta (Salesman) and Mr. Eric (Financial Department) took my case, i have Wow, i was amazed with the attentions on this particular dealer, Mr. Drew DiVenuta (Salesman) and Mr. Eric (Financial Department) took my case, i have a new credit history and they worked on my case for 5 days, they got my approval and i was able to get my new car, another thing was the price, they gave me an excellent deal, and believe me, i visited like 6 more dealers, but BMW of Ramsey and these guys were Amazing, recommended, A+++++ for them. More
by leoamartinez
Employees Worked With
Eric, Drew Divenuta
April 27, 2018
Stress relief!! Andrew provided the type of service rarely experienced anymore. Coordinated every facet of a difficult situation and put me in the car that I really Andrew provided the type of service rarely experienced anymore. Coordinated every facet of a difficult situation and put me in the car that I really wanted. A genuinely kind person that made the process enjoyable. There are three other BMW dealerships closer to my home, but I take the time to work with Andrew, Rob and the Prestige Team because they focused on my needs. More
by bombay615
Employees Worked With
April 27, 2018
Great Service Working with BMW Prestige of Ramsey was a great experience. Lori Asserson was a delight to work with. She was very knowledgeable and made everything Working with BMW Prestige of Ramsey was a great experience. Lori Asserson was a delight to work with. She was very knowledgeable and made everything easy for me. Great experience. I've been working with Lori for my last 3 cars. Love my X3. Thank you Prestige and Lori. More
by srosmarin
Employees Worked With
Lori Asserson
April 27, 2018
Very favorable experience We put a vehicle on hold and when we came in to look at the vehicle, they had it already detailed amd ready for us. They were extremely receptive to We put a vehicle on hold and when we came in to look at the vehicle, they had it already detailed amd ready for us. They were extremely receptive to having their service department look at anything we questioned about the car. There was never any pressure and I didn’t feel like they played any sales games. They were extremely professional and it was a really great experience! We live 2 hours away and I would definitely return to buy our next car! More
by M5mremington
April 27, 2018
Punctual, efficient, accommodating. I was greeting quickly on arrival and assigned my loaner vehicle to get going. Diana was also accommodating by allowing me to select the model to use I was greeting quickly on arrival and assigned my loaner vehicle to get going. Diana was also accommodating by allowing me to select the model to use as the loaner because I wanted to try a different model to assess for future lease selections. More
by MO_NIAZI
Employees Worked With
I was greeted by service manager whose name I forget, but he promptly met me and got things started., Diana Martinez
April 27, 2018
Another satisfied customer I recently bought a bmw from BMW of Ramsey. I had an amazing experience. The Staff was one of the most professional I have ever worked with. The buyin I recently bought a bmw from BMW of Ramsey. I had an amazing experience. The Staff was one of the most professional I have ever worked with. The buying experience was smooth and worry free. Will definitely recommend More
by shellysome
