Back

BMW of Ramsey

Ramsey, NJ

4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,512 reviews

November 14, 2023

Professional staff. Clearly explain whatever needs to be done. Instructional video of vehicle inspection. Dealership is kept clean and spotless. More

by RISCHARD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Nov 15, 2023 -

BMW of Ramsey responded

We appreciate your feedback! It's great to know that our team at BMW of Ramsey was able to provide you with the detailed and professional service we strive for. We're here anytime you need us, happy driving!

November 13, 2023

I called to schedule an appointment for oil change, and they helped me book an appointment the next day. Very helpful. The only downside is you have to wait at least 2 hrs for just oil change. More

by Emad Mekhaeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Nov 14, 2023 -

BMW of Ramsey responded

Emad, we appreciate your feedback and are glad to know our team was able to assist you promptly. We apologize for the wait time during your oil change. We're always working on improving efficiency! Our team would like to take the time to learn how we can improve. If you have the time, please reach out below.

November 13, 2023

The service rendered was Efficient and timely service. Great work. Fantastic customer service, Kenny was great. More

by ARINZEILONZO
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
Nov 13, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with Kenny at BMW of Ramsey. Thank you for sharing your feedback about our efficient and timely service! If you need anything else, our team is here for you and would enjoy assisting you again. Until then, travel safely!

November 13, 2023

They are all excellent and professional. Other dealerships that I have dealt with made car buying difficult. BMW Ramsey makes it a pleasure. More

by JUSTINGUTMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
Nov 13, 2023 -

BMW of Ramsey responded

Justin, we're glad to know that our team at BMW of Ramsey made your car-buying experience a pleasure. Thank you for choosing us and sharing this positive feedback! If you need any further assistance, our team is here for you!

November 13, 2023

Awesome service I am Very pleased with ramsey BMW I highly recommend this dearlership to everyone More

by ltalba123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov, Ted Contoleon
Nov 14, 2023 -

BMW of Ramsey responded

We are glad to hear that you had an awesome service at BMW of Ramsey and appreciate your recommendation. Our team hopes to see you again the next time you need help with your car. Travel safe!

November 13, 2023

I was very pleased with the work done: professional and in a timely manner. Thank you. More

by SILVIA874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
Nov 14, 2023 -

BMW of Ramsey responded

We appreciate your feedback and review! Thank you for choosing BMW of Ramsey, our team hopes to assist you again later down the road.

November 13, 2023

I had scheduled oil change. Park Ave (NJ) dealership suggested either to wait for car for at least 4 hours, or in order to get loaner, bring whole bunch of papers including insu More

by p547dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Nov 14, 2023 -

BMW of Ramsey responded

We're glad to know that our team at BMW of Ramsey, especially Kenny, was able to provide you with an efficient and satisfying service experience. We appreciate your feedback and look forward to assisting you again in the future!

November 13, 2023

Very good experience and they offered the Uber car when I pick up the car. More

by SHAWNYANG2007
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

BMW of Ramsey responded

Our team always strives to provide a great experience for our customers and we are glad to hear that is what you received! If you need anything else, our BMW of Ramsey team is here for you!

November 12, 2023

As a long-time customer of Ramsey New Jersey BMW, my experience with salesmen Andrew and Jesus has been nothing short of exceptional. Growing up, I watched as my parents and older brother turned to them More

by Yousefatta2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Val
Nov 13, 2023 -

BMW of Ramsey responded

We're so glad to know that our team at BMW of Ramsey, particularly Andrew, Jesus and Rene have provided you with such a positive experience. We strive for professionalism while also providing a personal touch. Thank you for your loyalty and recommendation! Our team looks forward to seeing you again for your next visit!

November 12, 2023

Fast and great service. Kenny was the ultimate gentleman, knowledgeable and friendly. Hand washed my almost 3 year old BMW making it look like it just came off the showroom More

by LOCOZUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Kenny Casares
Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a great experience with Kenny at BMW of Ramsey! It's fantastic to see your 3-year-old BMW looking as good as new. Thank you for the review and we hope to serve you again in the future!

...
27
...