
BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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not good I already did a lengthy review for the dealer and in the end they did give me 10% off my bill but this was the second time in a row for horrible servi I already did a lengthy review for the dealer and in the end they did give me 10% off my bill but this was the second time in a row for horrible service.I drive out of my way to ramsey when I could go llocal to Harriman so I guess I willl try that next time because it doesnt seem like anyone in ramsey really cares anyway More
Another GOLD STAR experience at BMW of Ramsey!!! Even though I live out of state, I've already purchased two vehicles at BMW of Ramsey (formerly Prestige BMW). I won't shop anywhere else or get servi Even though I live out of state, I've already purchased two vehicles at BMW of Ramsey (formerly Prestige BMW). I won't shop anywhere else or get service anywhere else because this is the ONLY dealership I trust! Tim Gallagher, my longtime GOLD STAR Client Advisor, is the absolute best!!! Every interaction with him - whether for a new vehicle or an oil change - has exceeded my expectations with respect to integrity, trustworthiness, excellence, quality customer service, and professionalism. Last week, I had service, and my Service Advisor Brian Halpin was also trustworthy, helpful, friendly, thorough, and dedicated to excellence. Highly Recommend!!! More
Always Outstanding Always available they always answer the phone promptly. And always do a great job. There are loaners available at all times. Love that they wash the c Always available they always answer the phone promptly. And always do a great job. There are loaners available at all times. Love that they wash the car. More
Service Dept Everyone was professional and helpful. I waited in an area that had food and tv for entertainment. My car was washed and ready in less than two hou Everyone was professional and helpful. I waited in an area that had food and tv for entertainment. My car was washed and ready in less than two hours. A very pleasant experience! More
Air conditioning was repaired Anna is fantastic. My car was there a long time but she made sure that I had a loaner that I could use after a long surgery. She really went out of he Anna is fantastic. My car was there a long time but she made sure that I had a loaner that I could use after a long surgery. She really went out of her way to insure that the transfer of cars went smoothly. Thank you Anna ! More
My new 330! Professional from start to finish! BMW of Ramsey delivered what they promised. The vehicle, the price, the paperwork, and the follow-up... all handled Professional from start to finish! BMW of Ramsey delivered what they promised. The vehicle, the price, the paperwork, and the follow-up... all handled with white gloves! This is my 4th vehicle, and won't be my last! More
excellent great service. especially Jorge Velarde. professional. nice and honest timely and was clear about price and attention to details. highly recommen great service. especially Jorge Velarde. professional. nice and honest timely and was clear about price and attention to details. highly recommend him to anyone ekse More
Amazing car buying experience Our best car buying experience ever!! Amazingly good salesperson Steve Molina!! He did not waste any time locating the car we wanted and giving us the Our best car buying experience ever!! Amazingly good salesperson Steve Molina!! He did not waste any time locating the car we wanted and giving us the best price. We wanted a fast delivery and Steve made it happen!! We highly recommend asking for Steve, he served our country for 6 years as a marine! Thank Steve for his service by asking for him! The finance person, Eric, was also the best ever! We have purchased and leased many cars over the years and Eric was professional, competent and not pushy! We have never liked the finance person before, so Eric is a real standout! More
I had an issue with my 2010 535XI BMW. 2010 535XI BMW. I have been a customer of Prestige BMW, now Ramsey BMW, for many many years. I recently had a problem with my 2010 535Xi BMW. As 2010 535XI BMW. I have been a customer of Prestige BMW, now Ramsey BMW, for many many years. I recently had a problem with my 2010 535Xi BMW. As always, Anna, my service advisor, was very responsive in dealing with my needs, and Tony Circelli, the Service Manager, made sure that my issues were taken care of properly, Thank you for bringing Tony back! E. Silverberg More
wrong diagnosis Tim Gallagher and customer service are excellent. Car service is a different story. The problem with the car does not happen all the time, i showed th Tim Gallagher and customer service are excellent. Car service is a different story. The problem with the car does not happen all the time, i showed the foreman a video of the loud sound the car makes, his diagnosis simply didn't make sense, they proposed expensive work to open and take a crack at it, researched the problem which seems to be common in BMW 328's no one else diagnosed the timing or Vanos for the same symptoms. In general I have a feeling this service group does not care to service older cars (2011), when I bought the car they had filled the car with oil and spilled all over the manifold and never cleaned it, when i got home there was smoke coming out the front, so i had to wipe the oil off the manifold. More