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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

July 03, 2018

not good I already did a lengthy review for the dealer and in the end they did give me 10% off my bill but this was the second time in a row for horrible servi More

by Jtw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
did not know last name only knew "John", John Desantis, John Brugaletta
Jul 03, 2018 -

BMW of Ramsey responded

We are extremely sorry that your visit with us was not what you expected. We can assure you that our clients are our top priority, and we will alert upper management about this mater so it does not happen again. If you would like to further discuss your visit with us, please contact our dealership and a representative will be happy to speak with you.

July 03, 2018

Another GOLD STAR experience at BMW of Ramsey!!! Even though I live out of state, I've already purchased two vehicles at BMW of Ramsey (formerly Prestige BMW). I won't shop anywhere else or get servi More

by 2022 BMW 330i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Halpin, Clay Vieni
July 03, 2018

Always Outstanding Always available they always answer the phone promptly. And always do a great job. There are loaners available at all times. Love that they wash the c More

by WODOHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Desantis
July 03, 2018

Service Dept Everyone was professional and helpful. I waited in an area that had food and tv for entertainment. My car was washed and ready in less than two hou More

by CHARLINRUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Di Domenico, Diana Martinez, Anthony Circelli
July 02, 2018

Air conditioning was repaired Anna is fantastic. My car was there a long time but she made sure that I had a loaner that I could use after a long surgery. She really went out of he More

by GREYMUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

My new 330! Professional from start to finish! BMW of Ramsey delivered what they promised. The vehicle, the price, the paperwork, and the follow-up... all handled More

by BILL.PETITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velarde
July 02, 2018

excellent great service. especially Jorge Velarde. professional. nice and honest timely and was clear about price and attention to details. highly recommen More

by nl0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velarde
July 02, 2018

Amazing car buying experience Our best car buying experience ever!! Amazingly good salesperson Steve Molina!! He did not waste any time locating the car we wanted and giving us the More

by RUTHANNFLEMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Finance, Steven Molina
July 02, 2018

I had an issue with my 2010 535XI BMW. 2010 535XI BMW. I have been a customer of Prestige BMW, now Ramsey BMW, for many many years. I recently had a problem with my 2010 535Xi BMW. As More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Circelli
July 02, 2018

wrong diagnosis Tim Gallagher and customer service are excellent. Car service is a different story. The problem with the car does not happen all the time, i showed th More

by VATCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Anthony Circelli
Jul 03, 2018 -

BMW of Ramsey responded

Vatche, we are very sorry for any inconveniences you encountered with us. The way you vehicle was handled is not acceptable and we will be looking further into this matter with upper management. If you would like to further discuss this matter, please call our service department and a manager would be happy to help.

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