BMW of Ramsey

new car purchase I worked with Lori and the experience was perfect. We agreed upon a number on the phone and the car was delivered on time and ready to go. I would hig I worked with Lori and the experience was perfect. We agreed upon a number on the phone and the car was delivered on time and ready to go. I would highly recommend Lori and Prestige. More

Good Experience I worked with Lori Asserson who was very helpful. Even when there were production delays at BMW's Spartanburg plant, Lori kept me informed and contin I worked with Lori Asserson who was very helpful. Even when there were production delays at BMW's Spartanburg plant, Lori kept me informed and continued to fight to get the car exactly as ordered. When the car came in while I was on a two week holiday in Europe, she took care of all the little things including arranging for the transfer of my insurance to the new car. More

Very professional Led by Lori Asserson, the BMW purchasing experience was very pleasant and efficient. My options were well explained. I was dealt with in a fair manner Led by Lori Asserson, the BMW purchasing experience was very pleasant and efficient. My options were well explained. I was dealt with in a fair manner. The car was ready very quickly and the explanation of electronic features (through the BMW genius) was easy to follow, even for a technophobe like me. More

Brought the X5 in for routine service which was a breeze. Service was performed when scheduled and within the estimated service window. Work effort was explained and advisors kept us posted on the status of Service was performed when scheduled and within the estimated service window. Work effort was explained and advisors kept us posted on the status of service progress. More

Service- Oil Change I went to the dealership to get oil change. And I requested to get a car wash and they said they will do it for my car. But, they didn’t do it. I I went to the dealership to get oil change. And I requested to get a car wash and they said they will do it for my car. But, they didn’t do it. I was disappointed. If they said they cannot do a car wash, I would totally understand it but, they said they will do a car wash for my car. More

Service Very good friendly employees. The service call was what was expected. My vehicle is still under warranty no up sales and was just what they scheduled. Very good friendly employees. The service call was what was expected. My vehicle is still under warranty no up sales and was just what they scheduled. Thank you More

Excellent Service I had a punctured tire and was seen right away. The wait time was what they said it would be. My car was returned to me clean and driving much better. I had a punctured tire and was seen right away. The wait time was what they said it would be. My car was returned to me clean and driving much better. More

Lori Asserson is Amazing Lori Asserson is the best sales person I have met in the auto industry. While she's a great sales person, she's a better human being. Go see her. Y Lori Asserson is the best sales person I have met in the auto industry. While she's a great sales person, she's a better human being. Go see her. You'll be glad you did. I have gotten four cars from her ... and she's nearly 70 miles from my home. I am very thankful a friend introduced me to her a few years ago. More

Amazing customer service Laurie was very personal and professional. She has so much knowledge of the vehicle as well as the industry. She made me feel very comfortable and Laurie was very personal and professional. She has so much knowledge of the vehicle as well as the industry. She made me feel very comfortable and confident in my choice. More