BMW of Ramsey

Very Quick and Friendly I had a minor issue, but showed up without an appointment. I expected that I might be turned away, but they treated me like a VIP. I had a minor issue, but showed up without an appointment. I expected that I might be turned away, but they treated me like a VIP. More

Perfect as Usual The visit was to complete an overdue change of oil and also to cope with a couple minor questions I had about the car. As usual, flawless service, The visit was to complete an overdue change of oil and also to cope with a couple minor questions I had about the car. As usual, flawless service, this time by Diana, last visit was with Cameron. Slightly further away than the Manhattan dealership, but infinitely more pleasant. Better waiting conditions and amenities too. More

Comfortable and reliable The wait area is extraordinarily comfortable and accommodating. The furniture is lumbar sensitive and makes for exquisite back stretching! There are The wait area is extraordinarily comfortable and accommodating. The furniture is lumbar sensitive and makes for exquisite back stretching! There are places to charge your phone or laptop and enough food, beverages, and water to keep a person content for a few hours. The service advisor Diana Martinez was professional. She answered all my questions courteously and patiently. My car was fixed too. The processing from start to payment has many friendly people. More

Great Experience My husband and I had a wonderful experience at BMW of Ramsey. Andrew Araque, our Client Advisor, was engaging, professional and very knowledgeable-he My husband and I had a wonderful experience at BMW of Ramsey. Andrew Araque, our Client Advisor, was engaging, professional and very knowledgeable-he actually made our car buying experience enjoyable and stress-free. Dwayne, our Product Genius, and Jim in Finance were also excellent. We love our new BMW and would highly recommend Andrew and his team! More

Excellent Dealership I've been leasing BMW's with Lori Asserson for approx. 20 years.& she's the reason I continue doing business with this dealership. She's the best, & I've been leasing BMW's with Lori Asserson for approx. 20 years.& she's the reason I continue doing business with this dealership. She's the best, & works very hard at getting the car, color, model & price range that meets my needs. I recommend her to family & friends constantly. She is also a very intelligent & caring person, & as long as she's there I will continue to return. The service dept. is also tops & I've been dealing with Anna Marie Piserchia for about 15 years now, who makes it a pleasurable experience. She sees to it that my time is important to me & makes sure she expedites the process quickly & most importantly, accurately. Working with her is a joy. Lastly, there is Anthony Circelli the service manager, who sees to it that everything is taken care of & always follows up with an email to see if the service was satisfactory. He left for a while & was missed, but he's back with all his energy & enthusiasm, a great move by the company. JC More

Quick, accurate, pleasant - they think out of the box. Friendly, courteous service. Follow-up was great, minimal wait time. This is why I use their service. Diana my service coordinator, made my experie Friendly, courteous service. Follow-up was great, minimal wait time. This is why I use their service. Diana my service coordinator, made my experience an easy one. More

Recall updates The service yesterday was timely and professional. My advisor, John Brugaletta was courteous & kept me up to date on the progress. I hope to be assi The service yesterday was timely and professional. My advisor, John Brugaletta was courteous & kept me up to date on the progress. I hope to be assigned to him on my return visit. More

Outstanding experience Jesus and Sales Manager really ensured I received what I was looking for; a great deal. Jesus contacted/texted me even on his day off to update me on Jesus and Sales Manager really ensured I received what I was looking for; a great deal. Jesus contacted/texted me even on his day off to update me on the deal status. I drove off of BMW of Ramsey, NJ with the car I was looking for. They made it happen. They worked with me in a very professional and courteous manner. They did not stop working with me until the deal was successfully made. If you're considering visiting BMW of Ramsey, NJ as the dealer to find your new car, do it! I have dealt with other car dealerships before. BMW of Ramsey, NJ is by far the best car dealership I've dealt with. More

Rapid service excellent service The service and sales were great and everything was Fast and explained to its fullest!!!Anthony Circelli is a gentleman and knows the business well. The service and sales were great and everything was Fast and explained to its fullest!!!Anthony Circelli is a gentleman and knows the business well. Lori asserson goes beyond to make the experience worth it ! Both persons make me want to come back again and again :) More