BMW of Ramsey

Very satisfied with staff My service advisor Brian was excellent in making certain that my service was done in a timely manner and very courteous and professional to deal with. My service advisor Brian was excellent in making certain that my service was done in a timely manner and very courteous and professional to deal with... More

Pre owned Great customer service. Frank went above and beyond to help me. When the issue came up regarding the maintenance warranty that I was promised the fin Great customer service. Frank went above and beyond to help me. When the issue came up regarding the maintenance warranty that I was promised the finance person said I was wrong He challenged me on whT I was promised and went to check with Frank. Frank told him I was correct. He then went on to say what a BIG $700 mistake Frank just made. Wow talk about making me feel uncomfortable. He did honor the warranty as stated. That left a bad taste in my mouth. More

X-5 repairs and new X-3 set up Proactive advice, work was performed accurately and quickly -Outstanding job by Annamarie and her service team ! Frank was quick to assist with pulli Proactive advice, work was performed accurately and quickly -Outstanding job by Annamarie and her service team ! Frank was quick to assist with pulling in help to service the vehicle ! More

Great Experience. Lori was fabulous. Lori was great. She went above and beyond to make me and my family feel comfortable. Got a great deal and was driving the car we wanted within days... Lori was great. She went above and beyond to make me and my family feel comfortable. Got a great deal and was driving the car we wanted within days... Thanks! More

Incredible Experience with James James is the best sales manager I have ever worked with at a car dealership. He is extremely patient and truly cares about making customers happy. H James is the best sales manager I have ever worked with at a car dealership. He is extremely patient and truly cares about making customers happy. He answered every question in a caring and professional manner. Veronica worked very hard to find the right car for me. She is patient, knowledgeable and professional. If you need a new BMW you should go see her. I am extremely excited with my new car, with BMW of Ramsey and especially with James and Veronica More

Easy as Can Be This is my 2nd visit and again i'm very pleased I chose to come to your location when though I live over 50 miles away. Thanks for always making the This is my 2nd visit and again i'm very pleased I chose to come to your location when though I live over 50 miles away. Thanks for always making the process easy. Big thanks to service technician Chris for being patient and kind in helping me resolve my service issue. I owe it all to him. More

good experience Andrew was very helpful, He is energetic and easy to communicate. He knows what he is doing, I am appreciate for his help and highly recommend him Andrew was very helpful, He is energetic and easy to communicate. He knows what he is doing, I am appreciate for his help and highly recommend him More

Found out after car purchse thier was NO CPO Purchased vehicle during transition from Prestige BMW to BMW of Ramsey with a new sales rep who is no longer working there. Lots of confusion. Found Purchased vehicle during transition from Prestige BMW to BMW of Ramsey with a new sales rep who is no longer working there. Lots of confusion. Found out the CPO did not go through during car inspection 3 months later. Now I have a potential $11,000 repair BILL !!!! Totally PISSED OFF !!! More

Great Experience Thank you Lori for making the entire process pleasant and enjoyable! Would definitely recommend Lori and BMW of Ramsey to anyone! James and Eric wer Thank you Lori for making the entire process pleasant and enjoyable! Would definitely recommend Lori and BMW of Ramsey to anyone! James and Eric were terrific as well! More

Way over Priced Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 plus tax and alignment. I was must say I was shocked to say the least. As the tires needed for my car are tops $160.00 each, and they quoted me $386.00 per tire, more then double!!! I realize they need to make a profit but "WOW" More