BMW of Ramsey

Highly recommend Ramsey/ Prestige! Just completed by second deal with BMW Prestige and all was smooth. Everyone was super professional and nice. Worked with Lori Asserson to get my 20 Just completed by second deal with BMW Prestige and all was smooth. Everyone was super professional and nice. Worked with Lori Asserson to get my 2018 m240 and she was great-communicated with me each step of the process, always quick to reply. She hooked me with great package. No complaints and highly recommend her! More

great service Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great exper Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great experience More

Repairs ok. Details comparable to $30 car wash. They left the dirty wet sponge from the detailing in the car. The outside of my car details was good, but the inside appears to only have been vacuume They left the dirty wet sponge from the detailing in the car. The outside of my car details was good, but the inside appears to only have been vacuumed. They also left guide rail for the driver seat off. And my cup holders springs got worn out. I am guessing they put something larger than what it was made for in it. More

Fantastic new car purchase experience Luis did a fantastic job from beginning to end of guiding me through the process and making me want to purchase my new car from BMW of Ramsey and him Luis did a fantastic job from beginning to end of guiding me through the process and making me want to purchase my new car from BMW of Ramsey and him in particular. Luis’ knowledge of the cars was unparalleled. He exemplified how a dealership should treat its customers, with respect. Anyone interested in purchasing a BMW should come here and meet with Luis. The entire experience was seamless. More

Very friendly service Everyone who helped me with my purchase and service was helpful and friendly. It was a pleasure working with Jesus during the purchase process. He w Everyone who helped me with my purchase and service was helpful and friendly. It was a pleasure working with Jesus during the purchase process. He was quick and efficient with the processing but also took the time to answer my questions thoroughly. I deducted one star because the financing part of the process took hours while I waited in the lobby, and I thought the review of the paperwork amounted to just 'sign here, here, and here'. I had to slow things down and ask questions about the forms. I would have expected the Finance representative to give a brief description of each document he was asking me to sign. At one point, he simply gave me the stock of documents and told me to sign these and he'll be back in a minute. While not terrible, I've dealt with more professional Finance departments. I was also hoping the detailing of the CPO I was buying would have been a little better. There were smudges and smears on the instruments and windows that looked like a dirty cloth was used. More

Excellent service! Excellent service: Jesus found the car I wanted for the price I asked for and made the process smooth and pain-free. The finance manager was also v Excellent service: Jesus found the car I wanted for the price I asked for and made the process smooth and pain-free. The finance manager was also very efficient, explained the details and made it an easy process. More

New lease Client oriented service every time I visit the dealership. Have been coming here for the last 10 years and plan to do so going forward. Client oriented service every time I visit the dealership. Have been coming here for the last 10 years and plan to do so going forward. More

recall John was courteous and responsive. Also, received a text when the car was ready. The pick up was also timely. Overall a very positive experience. John was courteous and responsive. Also, received a text when the car was ready. The pick up was also timely. Overall a very positive experience. More

airbag replacement Replacement was done promptly. Was happy to have a loaner car for the day. I was provided with a quick quote for wheel straightening and alignment. Replacement was done promptly. Was happy to have a loaner car for the day. I was provided with a quick quote for wheel straightening and alignment. More