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BMW of Ramsey
Ramsey, NJ
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,508 reviews
July 27, 2018
Better then expected They preformed the work in a timely manner and had a very nice waiting area provided for customers . Will definitely return for future service needs They preformed the work in a timely manner and had a very nice waiting area provided for customers . Will definitely return for future service needs More
by KIRKKASHEVAROFF
Verified Customer
July 27, 2018
Excellent service as always The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost More
by LORIPAT0
July 27, 2018
customer for life Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome serv Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome service department keep up the good work. More
by ralph pita
Employees Worked With
Morgan Kirk
July 26, 2018
Excellent He is very knowledgeable and a a go getter... he knows how to sell a person ... his personality is very likable and very easy to talk to He is very knowledgeable and a a go getter... he knows how to sell a person ... his personality is very likable and very easy to talk to More
by ALLENAVA
Employees Worked With
Brian Halpin
July 26, 2018
Highly recommend Ramsey/ Prestige! Just completed by second deal with BMW Prestige and all was smooth. Everyone was super professional and nice. Worked with Lori Asserson to get my 20 Just completed by second deal with BMW Prestige and all was smooth. Everyone was super professional and nice. Worked with Lori Asserson to get my 2018 m240 and she was great-communicated with me each step of the process, always quick to reply. She hooked me with great package. No complaints and highly recommend her! More
by jimmy.ma82
Employees Worked With
Lori Asserson
July 26, 2018
great service Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great exper Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great experience More
by DWEST4
Employees Worked With
John Desantis, Anthony Circelli
July 26, 2018
Pre Owned BMW Andrew was very knowlgeable, courteous and got the deal done very quickly. Coordinated the interface with tech expert and finance. I had a few follo Andrew was very knowlgeable, courteous and got the deal done very quickly. Coordinated the interface with tech expert and finance. I had a few follow up questions and Andrew had the right people to answer them. More
by Frankie
Employees Worked With
July 25, 2018
Excellent service! Excellent service: Jesus found the car I wanted for the price I asked for and made the process smooth and pain-free. The finance manager was also v Excellent service: Jesus found the car I wanted for the price I asked for and made the process smooth and pain-free. The finance manager was also very efficient, explained the details and made it an easy process. More
by Soblow43
July 25, 2018
New lease Client oriented service every time I visit the dealership. Have been coming here for the last 10 years and plan to do so going forward. Client oriented service every time I visit the dealership. Have been coming here for the last 10 years and plan to do so going forward. More
by jeanpark4420
Employees Worked With
Max Carela, John Brugaletta
July 25, 2018
Focused on trying to sell you service too much. There seems to be too much of a focus on selling service instead of customer care. This is very unfortunate because i have bought 3 cars from Prestige There seems to be too much of a focus on selling service instead of customer care. This is very unfortunate because i have bought 3 cars from Prestige BMW and i never felt that way. However this is my first experience with this new ownership and i wasn't very pleased. They need to take a page from the former owners play book. More
by rarebroker
