BMW of Ramsey

Great Service Dept 24hr turn around, a loaner vehicle was provided. Car was serviced and came back good as new. Staff was very friendly and helpful. Over all great jo 24hr turn around, a loaner vehicle was provided. Car was serviced and came back good as new. Staff was very friendly and helpful. Over all great job. More

Lori is the best :) Recently renewed the lease for our new car. Lori almost instantly recognized my mom who hadn’t visited the service center for a few years. The leasing Recently renewed the lease for our new car. Lori almost instantly recognized my mom who hadn’t visited the service center for a few years. The leasing process was very smooth, including the insurance process. She also recommended deals that were very fitting for our situation. Honestly, one of the reasons we chose to return to this dealership after our initial lease ended was because of Lori’s delightful service and guidance. More

Amazing service on both the car and us This was my first time over at this dealer to service a check engine light that came on in my vehicle. Upon arrival I was greeted quickly and met with This was my first time over at this dealer to service a check engine light that came on in my vehicle. Upon arrival I was greeted quickly and met with my service representative who helped explain the issues he pulled from the car. After taking the car in we were escorted to the waiting area where we were provided a wide arrangements of snacks and drinks that was complimentary. Shortly there-after our service representative came back to us and explained all the issues and what needs to be done to have the car in working order. The whole process was smoother than any dealer I've previously been through and would definitely recommend the service representative that was with us during the process. More

Unexpected Service Stop I had a blowout on my way to Connecticut for a family wedding. We stop and decided to call the nearest BMW dealer and the Ramsey Dealer came up we cal I had a blowout on my way to Connecticut for a family wedding. We stop and decided to call the nearest BMW dealer and the Ramsey Dealer came up we call and spoke to Diana Martinez who was understanding of the situation and time constraints. Once we entered she assisted and provided us directions to places to eat within walking distance and stated she will try to get us out within an hout to hour and a half. She called me to advise that my tire plan did not cover the blown tire- go figure they scoop you to purchase the plan but always find something to not cover it, that is besides the point. Diana called when the car was ready within the time frame which was excellent especially on short notice.. She was nice and professional the whole time. ** The tire price of $250 for a tire I can purchase for $130. Diana did assist on some discount which was really appreciated, kudos to employees who provide top notch customer service. More

Great It was a pleasant and not pushy. Everything was very nice and I was happy car was done before I thought I would get it back. It was a pleasant and not pushy. Everything was very nice and I was happy car was done before I thought I would get it back. More

BMW of Ramsey Great selection of cars. Salesmen was knowledgeable and professional. Felt at ease. No hard pressure tactics. Would go back again. Would highly recomm Great selection of cars. Salesmen was knowledgeable and professional. Felt at ease. No hard pressure tactics. Would go back again. Would highly recommend to a friend. More

Good customer service awesome customer service and Frank had patient to explain everything about the car I was going to get and was willing to stay late to get the deal don awesome customer service and Frank had patient to explain everything about the car I was going to get and was willing to stay late to get the deal done! More

Excellent, personal customer service. I received excellent, personal service at my last visit to Prestige for routine service of my 2016 X3. All of my concerns were addressed by Tony Circ I received excellent, personal service at my last visit to Prestige for routine service of my 2016 X3. All of my concerns were addressed by Tony Circelli and I felt assured that he listened to me and understood my issues from a previous service visit. The service experience was “over and above” my expectations! More

Air conditioner Anna had a technician check out the problem with the air conditioner.not sure cause of problem,but it's seems to be working properly Anna had a technician check out the problem with the air conditioner.not sure cause of problem,but it's seems to be working properly More