BMW of Ramsey

Service visit I was taken care of quickly and loaner was available - in and out in 15 mins, Great. Service provided updates. Quality of service is alwats great. I was taken care of quickly and loaner was available - in and out in 15 mins, Great. Service provided updates. Quality of service is alwats great. Price for service is on the high side. Should provide more discounts for long term customers - I have been going there for almost 20 years. More

Very friendly and great service I showed up last minute for a deal. Andrew and Rich were both super helpful in getting me a great deal. Andrew even worked with the insurance companie I showed up last minute for a deal. Andrew and Rich were both super helpful in getting me a great deal. Andrew even worked with the insurance companies to get my insurance taken care of. Overall very friendly team that gets the job done! Dwayne walked me through the basics of the car and ser me up with the app. Thanks Andrew, Rich and Dwayne! More

Excellent in all respects. My experience was a good one. I was greeted in a friendly and prompt fashion, my Service Advisor, John Brugaletta, was polite, knowledgeable and help My experience was a good one. I was greeted in a friendly and prompt fashion, my Service Advisor, John Brugaletta, was polite, knowledgeable and helpful. The service was completed promptly and I was provided with a loaner vehicle for the day. I was also able to visit with my sales representative, Lori Asserson. I highly recommend BMW of Ramsey. More

Prestige BMW- best place to find your car. Max was great. Made sure the car was perfect when I checked it out. Very happy with my new BMW and I Will definitely be back when I’m ready to purchas Max was great. Made sure the car was perfect when I checked it out. Very happy with my new BMW and I Will definitely be back when I’m ready to purchase another one. More

My recent appointment. I love this dealership,and my service rep.Cameron.He is polite,honest,and gives full personal attention to each client that comes into the dealership. I love this dealership,and my service rep.Cameron.He is polite,honest,and gives full personal attention to each client that comes into the dealership. More

Great Service Dept 24hr turn around, a loaner vehicle was provided. Car was serviced and came back good as new. Staff was very friendly and helpful. Over all great jo 24hr turn around, a loaner vehicle was provided. Car was serviced and came back good as new. Staff was very friendly and helpful. Over all great job. More

Lori is the best :) Recently renewed the lease for our new car. Lori almost instantly recognized my mom who hadn’t visited the service center for a few years. The leasing Recently renewed the lease for our new car. Lori almost instantly recognized my mom who hadn’t visited the service center for a few years. The leasing process was very smooth, including the insurance process. She also recommended deals that were very fitting for our situation. Honestly, one of the reasons we chose to return to this dealership after our initial lease ended was because of Lori’s delightful service and guidance. More

Amazing service on both the car and us This was my first time over at this dealer to service a check engine light that came on in my vehicle. Upon arrival I was greeted quickly and met with This was my first time over at this dealer to service a check engine light that came on in my vehicle. Upon arrival I was greeted quickly and met with my service representative who helped explain the issues he pulled from the car. After taking the car in we were escorted to the waiting area where we were provided a wide arrangements of snacks and drinks that was complimentary. Shortly there-after our service representative came back to us and explained all the issues and what needs to be done to have the car in working order. The whole process was smoother than any dealer I've previously been through and would definitely recommend the service representative that was with us during the process. More

Unexpected Service Stop I had a blowout on my way to Connecticut for a family wedding. We stop and decided to call the nearest BMW dealer and the Ramsey Dealer came up we cal I had a blowout on my way to Connecticut for a family wedding. We stop and decided to call the nearest BMW dealer and the Ramsey Dealer came up we call and spoke to Diana Martinez who was understanding of the situation and time constraints. Once we entered she assisted and provided us directions to places to eat within walking distance and stated she will try to get us out within an hout to hour and a half. She called me to advise that my tire plan did not cover the blown tire- go figure they scoop you to purchase the plan but always find something to not cover it, that is besides the point. Diana called when the car was ready within the time frame which was excellent especially on short notice.. She was nice and professional the whole time. ** The tire price of $250 for a tire I can purchase for $130. Diana did assist on some discount which was really appreciated, kudos to employees who provide top notch customer service. More