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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

November 16, 2023

Service was performed well. I thought the charge of $385 to change the cabin filter was excessive. More

by LR1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 17, 2023 -

BMW of Ramsey responded

We are glad to hear you feel that your service done by our team was performed well, however, we regret to see the thoughts you have shared here regarding your service quote. If you would like to discuss this further, please reach out to me below. I would be happy to speak with you. Jim Crowe - Service Manager - 551-777-5590

November 16, 2023

The service was efficient and based on my visit, I would recommend to family and friends. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 16, 2023 -

BMW of Ramsey responded

We appreciate your recommendation and enjoyed reading about your experience with us at BMW of Ramsey. Our team looks forward to seeing you again the next time you need help!

November 16, 2023

Awesome service! I was in and out. Jesus V. and his Boss took good care of me and made my transaction one of the most easy and smooth purchases I’ve made. More

by Z10b13m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a smooth and easy purchase experience with us at BMW of Ramsey. Thank you for the shout-out to Jesus V. and his boss! We appreciate your feedback and hope to see you again soon. Happy driving!

November 16, 2023

Work was done completed diligently and professionally. Car was returned same day and oil change was completed without asking. More

by ACSHARK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 17, 2023 -

BMW of Ramsey responded

We're glad to know you had a positive experience at BMW of Ramsey! Our team is always here to provide diligent and professional service. Thank you for sharing your feedback, we appreciate it!

November 16, 2023

Ted in the Service department is a consummate professional who always goes above and beyond. More

by Krrific1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydannie Julal , Ted Contoleon
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Nov 17, 2023 -

BMW of Ramsey responded

Hi Ted, Thank you for leaving us a review and choosing BMW of Ramsey. If you need a service again, our team hopes to see you then. Travel safe!

November 15, 2023

Service center in very knowledgeable. Sometimes the technicians forget to reset the service counters, but all in all very pleased More

by BOB@MIDHUDSONCONTRACTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Chicas, Kenny Casares, Ben Abramov, Ted Contoleon
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Nov 17, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know you're generally pleased with our service center. We apologize for any oversight regarding the resetting of service counters - we'll certainly address this matter with our team. If there's anything else you'd like to discuss, please feel free to reach out directly. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 15, 2023

Great experience would recommend the dealership for anyone in the future especially Sydannie, my salesperson More

by FG7004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydannie
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Nov 15, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with us at BMW of Ramsey, especially with Sydannie! Thank you for recommending our dealership. We look forward to serving any future needs you may have.

November 15, 2023

Dwayne is every responsible, helpful and on top of everything. We had great shopping experience with him. More

by XIANGYU.ZHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

BMW of Ramsey responded

We're so glad to know that Dwayne was able to provide you with a great shopping experience at BMW of Ramsey. We appreciate your feedback and look forward to serving you again in the future!

November 15, 2023

Detailed. Friendly. Confederate. Considerate, giving concrete direction. I will go back to her in due time. More

by LYNALIM2
Recommend Dealer
Yes
Employees Worked With
Anna
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Nov 15, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a positive experience at BMW of Ramsey and appreciated our team's friendly, detailed service. We look forward to welcoming you back when the time comes!

November 15, 2023

Jason was extremely professional and was very attentive to our needs. From 1-10 a definite 10! More

by ROBINEISELE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

BMW of Ramsey responded

We are glad to hear that Jason was helpful during your visit to BMW of Ramsey. Thank you for giving us a 10 rating! Our team hopes to assist you again later down the road.

Nov 16, 2023 -

ROBINEISELE6 responded

You will definitely see us again! We are true BMW fans!

Nov 16, 2023 -

BMW of Ramsey responded

We are so glad to hear that you are BMW of Ramsey fans. Our team looks forward to seeing you again!

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