BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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JUST PHENOMINAL FROM START TO FINISH!!! THE MANAGER CLAY AND CAMERON THE SERVICE WRITER ARE SPECTACULAR., THEY MAKE YOU FEEL COMFORTABLE AND RELAXED. I HAVE BEEN THERE NUMEROUS TIMES AND I A THE MANAGER CLAY AND CAMERON THE SERVICE WRITER ARE SPECTACULAR., THEY MAKE YOU FEEL COMFORTABLE AND RELAXED. I HAVE BEEN THERE NUMEROUS TIMES AND I ALWAYS FEEL LIKE I AM ALWAYS WELCOME./ THE WORK WAS EXCELLENT AND THEY TAKE EXTRA CARE OF THE CARS,,i STRONGLY RECOMMEND THEM . More
Customer Service John Desantis was very accommodating and very helpful. Tim from Sales was also very helpful and helped explained everything. I definitely recommend th John Desantis was very accommodating and very helpful. Tim from Sales was also very helpful and helped explained everything. I definitely recommend this BMW. Amazing customer service. More
Excellent great service shoutout to Ray Everything went perfect thanks fo Ray. Soon as I entered the building he took great care of me from start to finish. Bmw is awesome Everything went perfect thanks fo Ray. Soon as I entered the building he took great care of me from start to finish. Bmw is awesome More
Service Excellent job painless and quick Only thing they could of done better job washing the car but that is minor most importantly was everyone was very Excellent job painless and quick Only thing they could of done better job washing the car but that is minor most importantly was everyone was very accomadatimg and professional. More
My time with service The service manager was courteous and professional. He replaced a knob that was missing from the rear a/c controls right away. They washed the car and The service manager was courteous and professional. He replaced a knob that was missing from the rear a/c controls right away. They washed the car and installed the tags. They were knowledgeable and answered all my questions More
Lori Asserson is great! I have gotten 4 cars now with Lori Asserson, She is great at what she does. She's friendly, has a wonderful personality, most importantly she's been h I have gotten 4 cars now with Lori Asserson, She is great at what she does. She's friendly, has a wonderful personality, most importantly she's been helpful every time with me to find a deal that works for me. She also responds quickly to phone calls or emails - communication and follow up has never been an issue. Ive reccommended her to family and friends and will continue to do so. More
Friendlier than in years past A much more friendly/welcoming vibe than during the final years of the Joe Dockery-owner era. My salesman was very good but my certified pre-owned BMW A much more friendly/welcoming vibe than during the final years of the Joe Dockery-owner era. My salesman was very good but my certified pre-owned BMW probably shouldn’t have passed the “certified” inspection. It didn’t for me, so back to the dealership it went (to get fixed - I’m keeping the car once they get it in shape). Was handled professionally for sure. Service department seems very good too. Overall a good experience. More
very pleased with Experience! Great customer service with Luis! Luis was able to help me up with a great deal and he provided me various options for me. He was always there when Great customer service with Luis! Luis was able to help me up with a great deal and he provided me various options for me. He was always there when I have questions or concerns! I was very selected on my choice of selecting a car, luis went above and beyond to find the perfect car for me. I would recommend Luis to anyone looking for a great deal and perfect fit! I will definitely come back to the BMW of Ramsey, great service. Additional Luis and everyone were friendly, there's were no hassle, and it 's no pressure enviroment :) More
Lori Was Fantastic Lori is an absolute pro, and when my new lease is up, I'll go straight back to her without a second thought. For buyers like me (who actually love the Lori is an absolute pro, and when my new lease is up, I'll go straight back to her without a second thought. For buyers like me (who actually love the process of car shopping and stalk BMW forums to tease out exactly what they want), she's the kind of knowledgeable and empowered salesperson you want in your corner. She's a great adviser, and it's obvious she really knows and loves these cars. I've worked with other dealers who act like they're doing you a big favor with all the things Lori did completely as a matter of course (great initial pricing, custom order, pull-ahead). I've read enough Bimmerfest and Leashackr to know that Lori offered a really competitive deal out of the gate, and from there the entire emphasis was on getting me happily into my new car. I recommend her 100 percent. It's worth adding that my overall experience at Ramsey was very solid too, including my "genius" Jonathan and a totally non-pushy F&I experience. I'll definitely be back. More
Very helpful The guys that work in the service center are all so helpful and nice. Jesse and the other kid were great and very patient w my concerns. The guys that work in the service center are all so helpful and nice. Jesse and the other kid were great and very patient w my concerns. More