BMW of Ramsey

Diana is awesome Diana, my service writer is awesome. She makes suggestions and takes care of all my vehicle's needs. She reviews my service history prior to my appoin Diana, my service writer is awesome. She makes suggestions and takes care of all my vehicle's needs. She reviews my service history prior to my appointments so we can discuss the required work. I am in and out of the dealership timely due to her attention to detail. She is an example of an exemplary employee, providing professionalism and support of the BMW brand. More

I got new brakes, oil change and radio reset. This was a great service experience. The car was ready on time and ready to go. John was friendly and very responsive with texts. Thanks BMW. This was a great service experience. The car was ready on time and ready to go. John was friendly and very responsive with texts. Thanks BMW. More

excellent customer service Diana Martinez is exemplary and makes the customer experience seamless. She also constantly promotes the brand and builds trust which makes the custo Diana Martinez is exemplary and makes the customer experience seamless. She also constantly promotes the brand and builds trust which makes the customer come back for both service as well as sales. More

1st time I was very pleased with the facility. From the moment I pulled my vehicle into the garage I was greeted promptly by the staff. Everyone that I interac I was very pleased with the facility. From the moment I pulled my vehicle into the garage I was greeted promptly by the staff. Everyone that I interacted with was polite and professional, especially an employee by the name of Diana who kept me updated on the status by calling and texting me. If I had 1 gripe, it would be that my appt was at 10:20 and I didnt leave until about 2pm but that wasn’t so bad due to the comfortable lounge upstairs which was great because I had my two little kids with me. So they were fed, entertained and comfortable during the wait. Which was great. More

Last visit It is always a pleasure to have work done at the dealership. Very professional, but a little pricey. Sorry, that is always the criticism of any dea It is always a pleasure to have work done at the dealership. Very professional, but a little pricey. Sorry, that is always the criticism of any dealership. More

BODYSHOP WORK ON MY CAR - 2016 X5 40e I HAVE DEALT WITH MORGAN AS OUR SERVICE ADVISOR ON SEVERAL OCCASIONS NOW. MORGAN TOTALLY DESERVES A "5 STAR"!! MORGAN IS VERY PROFESSIONAL, ACCOMMOD I HAVE DEALT WITH MORGAN AS OUR SERVICE ADVISOR ON SEVERAL OCCASIONS NOW. MORGAN TOTALLY DESERVES A "5 STAR"!! MORGAN IS VERY PROFESSIONAL, ACCOMMODATING AND GETS THE JOB DONE PER MY REQUEST!! KUDOS TO PRESTIGE RAMSEY FOR HIRING MORGAN!! More

...on very short notice (2 hours) I requested a check After a severe jolt to the call over a pothole and faced with a 450 mile drive the next day I requested a check up from BMW of Ramsey...The response w After a severe jolt to the call over a pothole and faced with a 450 mile drive the next day I requested a check up from BMW of Ramsey...The response was amazing...The service crew was concerned, courteous, and quick to determine a fix to my concerns...Thanks, BMW of Ramsey! More

In and Out.. Dropped in to get new wipers. They took the car right away and had them replaced quickly. They really go far beyond to please the consumer. Great job, Dropped in to get new wipers. They took the car right away and had them replaced quickly. They really go far beyond to please the consumer. Great job, very pleased. More

31 point checkup Service outstanding. people were courteous and informative. Wished the computer room had computer that worked!I needed to get some business done and Service outstanding. people were courteous and informative. Wished the computer room had computer that worked!I needed to get some business done and could not. Fortunately, my wait for car was not too long. More