BMW of Ramsey

Stopped in unexpectedly-got excellent service I stopped in for a warning ?? light on my dash and the service department took great care of me despite the unannounced visit! Thank you! I stopped in for a warning ?? light on my dash and the service department took great care of me despite the unannounced visit! Thank you! More

Polite, Professional, and Friendly Service I brought my 2006 325 xi in because of intermittent dashboard alerts regarding my Break/ABS System. Our service rep, Cameron Cocherl, said he would ha I brought my 2006 325 xi in because of intermittent dashboard alerts regarding my Break/ABS System. Our service rep, Cameron Cocherl, said he would have the BMW techs check out the issue while we waited. Among other things, they cleared a series of system faults, and thus far at least that seemed to solve the alert issue. After notifying me, they also performed a long overdue break flush. Cameron was helpful in explaining what's what and very friendly and personable. The service center generally is very efficiently and professionally run. More

A very smooth transaction as it should be Mr. Pedro Andrade patiently helped us negotiate the pricing of a 530e via email. Once agreed, all we had to do was stop by the dealership to sign the Mr. Pedro Andrade patiently helped us negotiate the pricing of a 530e via email. Once agreed, all we had to do was stop by the dealership to sign the paperwork. From start to finish it was a very smooth transaction, and Pedro was very courteous and professional. When the car was delivered, he placed "welcome notes" on the dashboard. This was a small yet very nice personal touch! It was our third BMW purchase from from the dealership and by far the best car buying experience we have ever had. Thank you, Pedro! More

Experience was comfortable and easy. Andrew Araque helped me to find a car that met my requirements. He was very professional and attentive to match me with a car that I would be happy w Andrew Araque helped me to find a car that met my requirements. He was very professional and attentive to match me with a car that I would be happy with. More

Almost Perfect This is a 99,9% almost perfect review. John DeSantis is a very competent, detail oriented, and courteous individual - and I could not have asked for a This is a 99,9% almost perfect review. John DeSantis is a very competent, detail oriented, and courteous individual - and I could not have asked for a better Customer Service Representative. My only complaint about this service visit took place after departing John’s desk to pick up my car. Unfortunately I did not have time to go back into the office to mention my only complaint to John. Even though it appeared to me that the car was washed, it was 100% obvious that they did not even attempt to clean the brake dust ridden aluminum rims - which everyone knows is a BMW issue and usually addressed at other BMW service centers. A small detail, but something that sticks out in my mind. Sorry, but a small demerit for the BMW of Ramsey service center. More

Top notch service. Period. Cameron was awesome. I knew him from around the dealership, but this was the first time I had him help me in service. Every employee should be modeled Cameron was awesome. I knew him from around the dealership, but this was the first time I had him help me in service. Every employee should be modeled after him. He is a wealth of knowledge and a real treasure to have at BMW of Ramsey. More

Excellent service To highlight few important points: 1. Easy to make or update an appointment, including website option; 2. Loner car is available upon request; 3. To highlight few important points: 1. Easy to make or update an appointment, including website option; 2. Loner car is available upon request; 3. Fast chick-in process; 4. Personal communication from the service representative about the status of the work; 5. Fast and easy check out. 6. car wash included. Thank you, BMW of Ramsey team! More

Certified Pre-Owned 535i Excellent dealership with large choice of certified pre-owned BMWs. The prices are competitive and my salesperson was highly competent and knowledgeab Excellent dealership with large choice of certified pre-owned BMWs. The prices are competitive and my salesperson was highly competent and knowledgeable. The finance experience was a breeze without a lot of nonsense on purchasing unwanted services. More

Professional service Always great service and professionalism! My loaner car is always ready and convenient and everyone is very accommodating.. There is always service Always great service and professionalism! My loaner car is always ready and convenient and everyone is very accommodating.. There is always service with a smile! More