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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

August 27, 2018

Solid Service Professional, thourough and courteous. Provided a loaner during repair, tested repairs, and provided excellent communication throughout the process. A More

by CITIZENKENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
August 25, 2018

John B was very polite and professional. Very informative, not pushy which is very appreciated. Facility was very nice, Great customer lounge. Excellent More

by KENOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
August 24, 2018

great as always service was great as always and people are all nice. But I hope they have a bigger loaner car available. Most time they don't have one. More

by WONSUN621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
August 24, 2018

Used 535i Great comfy dealership. Jesus was great to work with. So was Eric in finance.so was the tech guy last name Wong I think. Thanks all. More

by jlutz40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
August 24, 2018

Everyone is so nice! Seriously, EVERYONE IS SO NICE HERE. Bryan took care of my service needs and was extremely personable. When I was waiting I walked around the show roo More

by ASHLEYLYORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli, Jonathan Matos-Suarez, Brian Halpin
August 24, 2018

20k service and 2 rear tire replacements Everything was well performed in a timely manner and I was well informed of the work When I dropped my car off I received my loaner car in a flawless More

by jkshap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
August 24, 2018

New 530i Frank went above and beyond helping us find the right vehicle for our needs. He was very professional, kind, answered any questions we had, and did no More

by 530iDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DiDomenico, Frank Salzano
August 23, 2018

New Happy Customer I gave a 5 star review because I only had less than a week to find a new lease. I was all set and signed a lease with Volvo but unfortunately there w More

by PMANCUSO31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Monahan
August 23, 2018

Charged labor to assess problem Scheduled oil change due to indicator coming on even though change wasn’t due for another 1K miles. Listed some other minor issues to look at. Was tol More

by ADEGIGLIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Brugaletta
Aug 28, 2018 -

BMW of Ramsey responded

We are sorry for any inconveniences you encountered. We can assure you that any issues we address or quote are done so with our clients' best interesting in mind, and we are sorry if you were surprised by your invoice. If you would like to further discuss this please contact our service department at your earliest convenience.

August 23, 2018

great to work with. professional and friendly staff I have been dealing with Ramsey Dealership for the past 10 years, their service level have always been excellent! Very professional and friendly staff More

by LIUDM88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl, Anthony Circelli
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