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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

November 17, 2023

The most amazing, kindest folks you will ever meet work in the service department, treating each customer as if they were the only one. Jim the manager is a unique individual who will go above and above More

by yw5736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Nov 17, 2023 -

BMW of Ramsey responded

We're delighted to know you had such a positive experience with our service department at BMW of Ramsey. Your kind words about Jim and the rest of our team are greatly appreciated! We hope to see you again for your next service.

November 17, 2023

Very professional staff who are service oriented. They promptly handled all the requests made by the insurance claims adjuster and gave me an accurate timeline for when the repairs would be completed More

by MARYKELLER444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 17, 2023 -

BMW of Ramsey responded

Mary, we're glad to know our team at BMW of Ramsey was able to assist you promptly and efficiently. Thank you for sharing your experience with us! If you need another service, we hope to see you again.

November 17, 2023

Anna is great. She’s looked after us for years. In and out no problem. More

by csh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

BMW of Ramsey responded

We are glad to hear that Anna assisted you during your service visit to BMW of Ramsey. Our team hopes to see you again the next time you need a service. Travel safe!

November 17, 2023

Ted was very tentative about everything and was great to work with. Thank you Satisfied More

by Csaa82
Recommend Dealer
Yes
Employees Worked With
TED
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Nov 17, 2023 -

Csaa82 responded

A+ experience!

Nov 17, 2023 -

BMW of Ramsey responded

Thank you for your review! We are glad to hear that Ted was helpful during your visit to BMW of Ramsey. Don't hesitate to reach out if you need any further assistance with your car!

November 17, 2023

Excellent service, no long wait times and great customer service. Shout out to Ted the representative who helped. More

by WARWICK04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 17, 2023 -

BMW of Ramsey responded

We're delighted to know you had an excellent experience at BMW of Ramsey! Your shout out for Ted is much appreciated. Thank you for the review and we hope to serve you again in the future!

November 17, 2023

I dropped in without an appointment and Kenny did a great job fixing the problem. More

by SARAIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 20, 2023 -

BMW of Ramsey responded

Hi Saraia! Thanks for leaving a review. We are so happy to hear that Kenny was able to help you out during your visit at BMW of Ramsey. We hope to see you again!

November 16, 2023

Great Service. Kenny was fabulous and helpful. I will continue to service my cars at this location. More

by blkgumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 16, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with Kenny at BMW of Ramsey! Your continued support means the world to us. Safe travels until we see you next time for service!

November 16, 2023

I was really really impressed with the way the handle everything and the quick respond Thank you More

by DAVID.MORGENSHTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Nov 16, 2023 -

BMW of Ramsey responded

Hi David, We are glad to hear that you had a good experience with us at BMW of Ramsey. If you need anything else, please don't hesitate to reach out.

November 16, 2023

I love this dealership. They are professional, the staff are pleasant , and they make it their business to get you what you want and the best deal More

by KEANUJJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross, Kenny Casares, Ben Abramov
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Nov 16, 2023 -

BMW of Ramsey responded

We're so glad to know you had a great experience at BMW of Ramsey! Our team is always here to help find the best deal for our customers. Thank you for your kind words and support! If you need anything else in the future, our team is here for you.

November 16, 2023

Ted was an outstanding service advisor! I truly hope to always have the same respect and attentiveness in my future appointments as I did yesterday. More

by KELVINMARTINEZ973
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

Kelvin, it's great to know that Ted provided outstanding service during your visit at BMW of Ramsey. We'll make sure every future appointment is just as respectful and attentive!

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