BMW of Ramsey

Amazing, . Tony greeted us and walked us right thru the process.....Everyone very helpful....Facility modern and clean....Have been a customer since 1998 and hop Tony greeted us and walked us right thru the process.....Everyone very helpful....Facility modern and clean....Have been a customer since 1998 and hope to be for the next 20 years...... More

Service is great They make you feel welcome they take there time to explain any questions you have they are fast to get you checked in and out They make you feel welcome they take there time to explain any questions you have they are fast to get you checked in and out More

Alway Great service I was immediately greeted by a man in a suit, who quickly stated the process. The loaner was ready immediately. They did a quick inspection, then I le I was immediately greeted by a man in a suit, who quickly stated the process. The loaner was ready immediately. They did a quick inspection, then I left. A few hours later they texted me that my car was ready. If Yu want amazing quick service, with exert BMW mechanics, this is the place to go. More

Great Certified Pre-Owned experience We were looking for a good pre-owned vehicle for daily commuting to the train and BMW of Ramsey had a great selection. We did our homework online, mad We were looking for a good pre-owned vehicle for daily commuting to the train and BMW of Ramsey had a great selection. We did our homework online, made an appointment to see a vehicle and it ended up working out in the end. We worked with Tim Gallagher, who I can best describe as a great guy who is a HUSTLER! I know that because both visits we had to the dealership, he was simultaneously helping 3 other customers. Sure I waited at times for a test drive, then to get questions answered, but I can’t fault the guy for doing his job. We ultimately got a great deal, Tim even threw in the all-weather mats. I can’t say enough good things. More

Great No Pressure Sale I went to BMW of Ramsey to take advantage of their sale of 2018 loaner cars. Even though I have been driving a BMW from the 5 series for the last 12 y I went to BMW of Ramsey to take advantage of their sale of 2018 loaner cars. Even though I have been driving a BMW from the 5 series for the last 12 years, I found that my choice would be more difficult than I imagined. The 3 series was more the size of the car I was turning in so Tim Gallagher suggested that I test drive both the 3 and the 5 series. There was no pressure when it came to choice between the two models even though there was quite a price difference. Tim Gallagher made the entire process very pleasant! Thank you, Tim! More

It is a pleasure Diana is extraordinary at her job, She remembers my name, and makes you feel welcome. Service was done before expected and I like knowing that my ulti Diana is extraordinary at her job, She remembers my name, and makes you feel welcome. Service was done before expected and I like knowing that my ultimate driving machine is in top shape. More

smooth Transaction - My 2016 X5 lease coming to an end , had 3 months left. After exploring opportunity to finance instead of leasing checked for 2018 models less than 5K My 2016 X5 lease coming to an end , had 3 months left. After exploring opportunity to finance instead of leasing checked for 2018 models less than 5K miles . This dealer ship had 2 out of which the one that I got had the features which I needed . All started with Venetia texting and emailing me information. I met with Tim who was nice and not overbrearing .He bought on the finance person and once I saw that it was a reasonable deal I closed on the deal right away . Kirsten Perwas was nice and explained the newer features . However I am unhappy that BMW has changed their policy of 50000 miles ( full service including wipers/ brake pads /Lining etc to just 36000 miles oil change) Also they have increased the over milage from $0.18 to $0.25 per mile . Even though I live in wayne near Paul Miller ,I will be coming to BMW Ramsey for the service and I am assuming if service is over an hour , I will be given a loaner . More

Service From the moment I entered the garage I was greeted with a smile & great customer service, professionalism and courteous. The facility was spotless and From the moment I entered the garage I was greeted with a smile & great customer service, professionalism and courteous. The facility was spotless and comfortable. More

Excellent Service! I found Lori Asserson of BMW online. Just as her review reflected, Lori was an excellent sales executive. Lori was thoughtful to my budget and manage I found Lori Asserson of BMW online. Just as her review reflected, Lori was an excellent sales executive. Lori was thoughtful to my budget and manage to deliver what I was looking for all in the confines of my budget. She responded immediately to all my emails and phone calls. I would highly recommend anyone looking for a new BMW to start with Lori first! More

Fantastic Purchase on CPO 535i Traveled from Albany NY after seeing a great deal on dealer website. Was not disappointed. The CPO 2015 535i was pristine and we worked with Ray Esp Traveled from Albany NY after seeing a great deal on dealer website. Was not disappointed. The CPO 2015 535i was pristine and we worked with Ray Espinoza, who was amazing. All the staff were extremely friendly, including Diana from service as we needed to order a small part. Mike LeBron was extremely helpful in answering our warranty questions and processing our paper work when we picked up the vehicle. Dwayne Wong spent time with us getting us up-to-speed on the car features and technology, again, extremely friendly and helpful. Just a very pleasant experience all the way around. Would definitely purchase from BMW of Ramsey again in the future. More