BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Service The information I received from the Service Advisors re a tire problem alleviated my concerns. I received outstanding service and treatment from Anna The information I received from the Service Advisors re a tire problem alleviated my concerns. I received outstanding service and treatment from Anna Marie Piserchia and John Desantis. More
Z4 PVC Recall and Additional Repairs and Service They took care of me pretty well. The owner got me a real cool loaner and the Service Advisor John was very helpful and provided me with all the answe They took care of me pretty well. The owner got me a real cool loaner and the Service Advisor John was very helpful and provided me with all the answers to my questions. The only thing was the cashier didn't seem very friendly. Just told me where to sign and my payment. Didn't ask to see if I had any questions on the bill or payment. The only time I didn't feel very comfortable. More
Professional We have been dealing with Lori Asserson for many years and will continue to do so. She is friendly, professional and always makes our experience easy We have been dealing with Lori Asserson for many years and will continue to do so. She is friendly, professional and always makes our experience easy and relaxed. More
Amazing We had an amazing experience at the dealership. Andrew our salesperson was personable, friendly and knowledgeable. Our experience with the “not pushy” We had an amazing experience at the dealership. Andrew our salesperson was personable, friendly and knowledgeable. Our experience with the “not pushy” sales portion is the reason why this will be our dealership for life. Thank you Andrew for delivering a world class experience. More
Service Had problem with AC, called and was given an appointment & loaner at my convenience! I could not convince my husband to buy the loaner so I was happy Had problem with AC, called and was given an appointment & loaner at my convenience! I could not convince my husband to buy the loaner so I was happy our problem was solved! Service experience always pleasant!! More
Great service, loaner car Cameron and Brian are awesome service writers. They communicate well and kept me informed at every step. Clay is the service manager and was extreme Cameron and Brian are awesome service writers. They communicate well and kept me informed at every step. Clay is the service manager and was extremely helpful with the brake repair on my 5 series car. The loaner car was tops. My car was returned clean, the 4 new tires are grippy and the new brakes make the car feel like brand new. I will use them again for all of my repair. Thanks everyone at BMW of Ramsey! More
Satisfied customer! I like your service because your representatives are always professional proficient, and give best service. Your show room is so so welcoming and com I like your service because your representatives are always professional proficient, and give best service. Your show room is so so welcoming and comfortable. Therefore no matter how short a time along the time you need to stay to wait for your car it’s always a pleasure. I highly recommend BMW as well as your dealership. Thank you Susan A Bernstein More
328 D Computer update $263.00 I have a gold extend warranty package that cost me thousands of dollars and still a normal job like this was not cover. Service advisors are really ni I have a gold extend warranty package that cost me thousands of dollars and still a normal job like this was not cover. Service advisors are really nice and they just need to be traine more to answer basic technical vehicles questions. Overall dealer dealer performance needs to improve. Morgan is great she gets 3 stars. More
Excellent Awesome job !!! Advisors all so nice !!!! Very clean service dept !! Tony service director stopped what he was doing to help me and very precessional Awesome job !!! Advisors all so nice !!!! Very clean service dept !! Tony service director stopped what he was doing to help me and very precessional . I I’ll be back More
Repair Bringing my car in for service was so easy and pleasant. Upon entering the garage, I was meted by someone and promptly taken care of. I waited for t Bringing my car in for service was so easy and pleasant. Upon entering the garage, I was meted by someone and promptly taken care of. I waited for the car - which took as long as I was told it would be. Cameron called me to say it was done - as well as the interior and exterior being cleaned. All around, always pleasant and easy! More