BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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CBS 10,000 mile service Excellent and professional service was done in a quick time . John Brugaletta listened carefully what I wanted to repair and major part of problem Excellent and professional service was done in a quick time . John Brugaletta listened carefully what I wanted to repair and major part of problem was settled for me. More
Customer Service Dealing with customer service rep Anna Piserchia is a pleasure. She goes above and beyond for her customers. One of the main reasons I stay with this Dealing with customer service rep Anna Piserchia is a pleasure. She goes above and beyond for her customers. One of the main reasons I stay with this dealership. More
Quick and Easy I dropped my car off for routine service last week. Easy in and out. My vehicle was ready when promised. My service advisor is the best! I dropped my car off for routine service last week. Easy in and out. My vehicle was ready when promised. My service advisor is the best! More
Rating correction! Correction, I entered the wrong scoring by mistake, too excited about doing survey, 😊 My husband and I have decided to continue doing business with B Correction, I entered the wrong scoring by mistake, too excited about doing survey, 😊 My husband and I have decided to continue doing business with BMW of Ramsey!! More
Knowledgeable and Great Selection This place was very busy and there was a lot of energy, but we were greeted by our advisor Lori who was awesome and committed to helping us find a car This place was very busy and there was a lot of energy, but we were greeted by our advisor Lori who was awesome and committed to helping us find a car in our budget. As this was my first BMW purchase, I had a lot of questions and Lori and Jonathan the BMW Genius, were a solid team to help me and my wife and accommodated several test drives. They even gave me their cell phone numbers and worked on their off days and after hours to answer all my questions and make me feel totally comfortable with finding the right car at the right price for my family. She was honest and up front and I appreciated her and Jonathan working with us in every way. More
Terrific experience! One of my front tire had a flat, so I called Roadside Assistance and they came to pick up my car and dropped it off at a closest location which was Ra One of my front tire had a flat, so I called Roadside Assistance and they came to pick up my car and dropped it off at a closest location which was Ramsey BMW. As I pulled up to 'Service', they immediately started on my car. Within an hour, I got a new tire & oil change, and was ready to drive off. Morgan Kirk was very professional, knowledgable, and explained all the details of what is covered with my BMW warranty. This is the best BMW dealership! Highly recommend! More
Great Service The experience was terrific with Pedro (client advisor) and Dwayne (product genius). Pedro was not pushy at all, and was patient and thorough with ans The experience was terrific with Pedro (client advisor) and Dwayne (product genius). Pedro was not pushy at all, and was patient and thorough with answering all my questions. He addressed my concerns and tried to find a solution for all of these. Dwayne was thorough, patient and a true expert on the multitude of features associated with my new car. Both truly went the extra mile in staying patiently over an hour after close, to make sure all my questions were answered and that I felt comfortable in my new car. Thank you again. More
Lori is the best! I've worked with Lori to lease my cars for many years. I moved to NYC, but came back to work with Lori. Trustworthy, knowledgable, and respectful, sh I've worked with Lori to lease my cars for many years. I moved to NYC, but came back to work with Lori. Trustworthy, knowledgable, and respectful, she takes the stress out of trading in and leasing new. Highly recommend her! More
Help from Dwayne Wong, product genius I visited the dealership today to have my plates added to my new car and have it washed, plus to meet with Dwayne Wong to discuss any questions I had I visited the dealership today to have my plates added to my new car and have it washed, plus to meet with Dwayne Wong to discuss any questions I had with the car’s features. Dwayne was as always, very helpful and knowledgeable, patiently guiding me through the system and answering my questions. He even helped me fix something on my iPhone! His help and expertise is much appreciated. Christine Nelson checked me in for my services, and she was more than welcoming, friendly, and sincere. I’d never met her before and it was a pleasure. Pedro Andrade saw me and made it a point to walk over and ask me about my car and how everything is going, and whether I had additional questions. Pedro was also very responsive In returning my phone calls and finding an answer or solution to any question. I appreciate his expertise and professionalism. More
My Client Advisor (Jesus) was outstanding I had a very pleasant experience with Prestige a number of years ago when I purchased our Lexus RX so I made the 85 mile hike back from Newtown PA to I had a very pleasant experience with Prestige a number of years ago when I purchased our Lexus RX so I made the 85 mile hike back from Newtown PA to purchase my CPO BMW x3. From the beginning contact by Veneita (internet sales), to the client advisor Jesus, to the tech genius Dwayne, the experience was a overall a positive one. The car was delivered in fantastic condition and at a fair price. Would highly recommend BMW of Ramsey and plan to go back in the summer of 2019 to purchase my next vehicle. More