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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 04, 2018

Great service experience. Pricy but good service. Anna Marie is very helpful and good rep for the company. Makes the company look good and is a good asset to the Franchise. More

by WALSH.RE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana?
October 04, 2018

Disappointing I’m bound to prestige for service due to a lease. But, I will be going elsewhere for my next bmw based on the service. I understand there is a policy More

by TRACEY2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of anyone’s name, Clay Vieni
Oct 23, 2018 -

BMW of Ramsey responded

Tracy, we are so sorry to hear that you had a poor experience with our service department. It is completely not acceptable for anyone to go through anything in your vehicle. We have brought this issue up with our service director, and we ask that you speak directly with him, Tony Circelli.

October 04, 2018

Great customer service The team went above and beyond to help me out with a repair Thanks to John in the service department for your assistance. Always a pleasant experienc More

by TomRundle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
October 03, 2018

Over all was a good experience but when i purchased my vehicle they was more inventory then now and they was post about loaner and demo special I didn't see this time More

by exsonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
October 03, 2018

Over miles on my lease From beginning to end Jesus Vicioso made the process of getting out of my lease early and buying a new vehicle painless. My car was 9K over on miles a More

by Kirby57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Experience at BMW My entire experience was AMAZING. Tim was extremely patient and took the time to explain each of my options. He was friendly, efficient and honest. More

by bria8589
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
October 02, 2018

Great Service & Support Excellent customer service & professional work. Fixed problem efficiently & provided a loaner car to use while car was being serviced. Car was ready o More

by cmgsalang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
October 02, 2018

On time, kept me informed. No pressure.Provided loaner. Work on recall items was done on time and naturally, no charge. Other items needing possible repair/attention seemed high-priced but no pressure on More

by JOSEPH.COPPOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Molina, Brian Halpin
October 02, 2018

Wonderful Experience Andrew and Dwayne were helpful and kind. Even though the dealership was busy, they made sure I was taken care of and the whole process went smoothly. More

by Candice112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Just WOW!! Thank you Andrew for making this the most amazing car leasing experience we have ever had. Andrew was by far the most professional, knowledgeable, More

by KellyStew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
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