BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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EXCELLENT DEALERSHIP Great service center with top notch service advisors and salesmen!! Very satisfied with Prestige BMW, great place to buy a car with out dealing with t Great service center with top notch service advisors and salesmen!! Very satisfied with Prestige BMW, great place to buy a car with out dealing with the sales pressure of most common dealerships.. More
Excellent service I've used Ramsey BMW (previously Prestige BMW) since 2012 when I purchased my X5. I was always happy with them. I recently moved out of state and made I've used Ramsey BMW (previously Prestige BMW) since 2012 when I purchased my X5. I was always happy with them. I recently moved out of state and made an appt with Bay Ridge BMW for service since it is much closer to my new home. Needless to say, I walked out of there without letting them touch my car. Horrible customer service. All they look to do is rip you off. I finally took a day off work and went right back to Ramsey. Again, they did not disappoint. Their integrity is second to none. They did all the work that was needed within a reasonable price. Thanks to my service advisor John Brugaletta, I was in and out in no time. I was provided a loaner car to get back home and John promised my car would be ready by that Saturday so I didn't have to take another day off work. John even provided me with a text to contact him at any time for updates. As promised, my truck was ready on Saturday, I went to pick it up and again was in and out. Fabulous service all around. I sleep soundly knowing my car is taken care of the right way and it's not a major hit to my bank account. Thanks John and thanks Ramsey BMW for exceptional service done the right way. More
Brakes and rotors Morgan as always did a great job communicating the job and time line start to finish All work was done and I was given a loaner car Morgan as always did a great job communicating the job and time line start to finish All work was done and I was given a loaner car More
Quick service took over 3 hours I have visited this service center a few times and have had great service . I scheduled “ quick service “ oil change and was advised that it would not I have visited this service center a few times and have had great service . I scheduled “ quick service “ oil change and was advised that it would not take long . I arrived at 9:20 am and my car was returned to me almost noon . If it was going to take so long , I would of gladly dropped it and picked it up later in the day . I need to schedule a coolant flush but , I’m extremely hesistate to go there . More
Quick and painless Alex knows exactly what I need and delivers every time. I will continue to come to him first for all of my car needs. I've worked with him for 10+ yea Alex knows exactly what I need and delivers every time. I will continue to come to him first for all of my car needs. I've worked with him for 10+ years. More
Professional and fast Great job by the staff Joe who runs the show in service in the utmost professional and a pleasure to deal with.. The loaner car was ready to go when Great job by the staff Joe who runs the show in service in the utmost professional and a pleasure to deal with.. The loaner car was ready to go when I got there More
Customer Service Diana Martinez excels at good customer service, honesty and integrity. I bypass Orange County BMW to get my servicing done here. Great customer servic Diana Martinez excels at good customer service, honesty and integrity. I bypass Orange County BMW to get my servicing done here. Great customer service...workmanship More
What an awesome welcome I can say that being greeted in such an welcoming and pleasant manner upon arrival makes all the difference. Leadership at its best is when it is set I can say that being greeted in such an welcoming and pleasant manner upon arrival makes all the difference. Leadership at its best is when it is set by example - that was displayed - as l was immediately attended to by the Service Dept. Manager. I am sure the entire staff is taking note, as they should - hence pleasantry makes all the difference. More
Great Service Everything was done with the highest quality. Car was returned on time and everything was fixed in accordance to my request. Great job will bring t Everything was done with the highest quality. Car was returned on time and everything was fixed in accordance to my request. Great job will bring to service again More
Great Dealership Awesome Service Pedro paid close attention to detail when we were purchasing our new 4 Series even after the sale he followed up. Pedro made buying our second BMW eas Pedro paid close attention to detail when we were purchasing our new 4 Series even after the sale he followed up. Pedro made buying our second BMW easy. Hope to be back for our third. More