BMW of Ramsey

Thorough, fast and affordable Cars first service and John was very thorough pointing out the recalls and making sure they got done. Kept car overnight just to make sure all was wo Cars first service and John was very thorough pointing out the recalls and making sure they got done. Kept car overnight just to make sure all was working perfectly. Loaner option is great! More

Simply exceptional Tim was our salesman and he was outstanding he takes great pride on his work. He took his time with us never rushed us knew what our budget was and a Tim was our salesman and he was outstanding he takes great pride on his work. He took his time with us never rushed us knew what our budget was and assisted us to the fullest. Was very quick to resolve a problem with showing interest in getting it resolved...many thanks to Tim More

Very pleasant experience From the time I brought the car in I was taken care of. I had problem with car engine light coming on and was worry that something was really wrong. S From the time I brought the car in I was taken care of. I had problem with car engine light coming on and was worry that something was really wrong. So I called my dealer Andrew asked if I could bring car in it was a Saturday. With my other car from Volkswagen I had to wait and make appointment. The matter of waiting for my car was never an issue. I was asked we can uber you an i replied I'll wait. I was glad that they were thinking of me. So i had the car diagnostics checked which proved that there was problem. I was told and rest me ashore that I could drive the car without any problems. That made me feel good. This time I had to make an appointment because they needed to work on the car which they gave me a loner. I had wish Morgan the other service person who told me that I would need to leave car for a few days. I could be wrong but never was told I needed to have credit card to get loner I was so concern about the car I could have missed her telling me that. Was really no problem. So when I brought the car in I was asked I need your driver's license and credit car. I had to drive home to get my credit card. But after that John took over kept me informed about what was going on with car. Had questions to ask an he was always answering all the questions that i asked. Thought at one time i was bothering him but he never showed any frustration or annoyance with me texting him. Thank you John for your patience with me. And one last part of the conversation was I dropped off loner car went to get coffee John came to me asked me was that white car mine and I told him yes apologize an as I was walking down to were the car was an employee was taken the keys and was ask by someone what happened an employee said person forgot consumer had keys. I find this extremely nice heart warning. This employee could have easily bad mouth me but you really have a professional team. Thank you very much to all of you for what you do. I'm a very proud BMW car owner. I guess worker's don't think that the consumer is listening and watching. But it's nice to see an organization like this treat there consumer with such dignity ,respect and professionalism. Thank you once again. More

Thank you for your professionalism and service Lori Asserson Couldn't be more happy with the purchase of my new BMW 5 series. Lori treated me with the utmost professionalism. She's tremendously knowledgeable a Couldn't be more happy with the purchase of my new BMW 5 series. Lori treated me with the utmost professionalism. She's tremendously knowledgeable and put me in a car that I love in days. Thank you Lori More

Excellent customer service Always a pleasure dealing with Anna. She is polite, efficient and makes sure the vehicle is properly serviced. You have a great employee with Anna. Always a pleasure dealing with Anna. She is polite, efficient and makes sure the vehicle is properly serviced. You have a great employee with Anna. More

New i3 lease I worked with Frank for the past 3 purchases. My experience this time was as pleasant as it was the prior visits. Frank is informative, honest and a I worked with Frank for the past 3 purchases. My experience this time was as pleasant as it was the prior visits. Frank is informative, honest and approachable. More

Great people, great service! I’ve been to the dealership three times and have yet to meet a person without a smile on his/her face. Everyone has always been eager to assist me and I’ve been to the dealership three times and have yet to meet a person without a smile on his/her face. Everyone has always been eager to assist me and have consistently gone out of thier way. More

Salesman Andrew Araque Our salesman Andrew was absolutely top notch. He was knowledgeable, professional and personable. We enjoyed working with him and will highly recommend Our salesman Andrew was absolutely top notch. He was knowledgeable, professional and personable. We enjoyed working with him and will highly recommend him to others. We look forward to working with him again. More

Feel like home Very friendly and personable service manager and staff. Make you feel at home. You relax, they do the job for you. No worries at all. Very friendly and personable service manager and staff. Make you feel at home. You relax, they do the job for you. No worries at all. More

Ecxeptional people and service! I have had an exceptional service advisor, Ana Marie Piserchia , for the last 12 yrs. Always effective and resourceful. Frank Salzano helped me I have had an exceptional service advisor, Ana Marie Piserchia , for the last 12 yrs. Always effective and resourceful. Frank Salzano helped me with my new BMW Very efficient and to the point. Very professional and Knowlegeable More