BMW of Ramsey

New car pick up Selection of features we wanted in our new car and excellent coverage of all of the aspects of our new car features at the time of pick-up. Selection of features we wanted in our new car and excellent coverage of all of the aspects of our new car features at the time of pick-up. More

The service of my BMW was done in a timely manner. Cameron Cocherl, Service Advisor is very friendly and helpful. He takes his job seriously and professionally and pretty familiar with the BMW working Cameron Cocherl, Service Advisor is very friendly and helpful. He takes his job seriously and professionally and pretty familiar with the BMW working features and tested the cigaret lighter. More

Buying a car with Lori Asserson is GREAT!! Buying a car with Lori is one of the easiest things you can do in life. I was in and out of the dealership in 3 hours with my new BMW 528iX. The expe Buying a car with Lori is one of the easiest things you can do in life. I was in and out of the dealership in 3 hours with my new BMW 528iX. The experience was painless. She is such a pleasure to deal with and not only does she go the extra mile, she goes double to make sure you are satisfied. Auto sale people usually have bad reputations but in dealing with Lori you have to put that kind of thinking on a shelf. Lori thank you ... you are the best!!! More

Entire buying process was excellent Want to call out Frank Salzano...for his excellent service. It was a pleasure working with him. He is best sales person I worked with. Want to call out Frank Salzano...for his excellent service. It was a pleasure working with him. He is best sales person I worked with. More

Great experience Thank you John Brugaletta and Clay for a great experience. I am glad to have used you for the work I needed on my vehicle. Thank you John Brugaletta and Clay for a great experience. I am glad to have used you for the work I needed on my vehicle. More

mixed bag Let me first state this is the 6th vehicle we have leased with Prestige BMW. My major issue is that after leasing this car for 5 months I still do no Let me first state this is the 6th vehicle we have leased with Prestige BMW. My major issue is that after leasing this car for 5 months I still do not have a second key. When I picked up the car back in April they did not have the 2nd key but told me it was "on order". I am told that speaking with my sales person is the only way to get a 2nd key ordered. Yesterday was my fourth request. Not sure what the issue is? My second reason for requesting service was that my battery light stays illuminated while driving, indicating the battery was in need of a charge or replacement. After waiting in the showroom for 2 hours I inquired as to the status. I was told the battery was being replaced and that it would take an additional 30 minutes. All in all I waited 2.5 hours to get my battery replaced and left with no key. Highlights were the showroom and waiting area are lovely. Most associates were friendly and knowledgable although I should have been told the wait time and status of service. And left with a second key!!!! Had I known the wait time I would have taken an UBER to a nearby shopping area. More

Experience My experience at BMW was superb, Steve helped me through the whole process and found the perfect car for that was right in my price range and Michael My experience at BMW was superb, Steve helped me through the whole process and found the perfect car for that was right in my price range and Michael was helpful and made the actual buying process of the car very easy and fast. Kristen was very informative about the technology of the car and she showed me and all the features and was quickly able to figure everything with her help. Out of all the other car dealerships I had been to, this one by far had the best service and will 100% recommend Prestige BMW More

Recall appointment Everything went smoothly....both recall issues were addressed, the car was washed -- and I was out in the promised two hours. On top of that Morgan w Everything went smoothly....both recall issues were addressed, the car was washed -- and I was out in the promised two hours. On top of that Morgan was terrific. More

New Car It was my second time around purchasing a vehicle at BMW of Ramsey, and I must say the customer service here is like no other! Max was fantastic with It was my second time around purchasing a vehicle at BMW of Ramsey, and I must say the customer service here is like no other! Max was fantastic with assisting me with my new ride! More