BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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BMW for Service BMW of Ramsey, treats their customers with the white glove treatment. They are very through. They remind you of maintenance required via email, they c BMW of Ramsey, treats their customers with the white glove treatment. They are very through. They remind you of maintenance required via email, they communicate with you via txt and forward you status as your vehicle is being worked on. Morgan was friendly and provided excellent customer care. She even offerred to show me the way to the waiting area on the 2nd floor. Coffee and breakfast snacks were offerred in the waiting area. My only negative comment is that if you need to wait for an extended time, the seats could reaaly be uncomfortable after a while. More
excellent customer service service writer was very helpful and the service was done in a timely manner I would recommend ramsey bmw to my family and friends also to buy or lease service writer was very helpful and the service was done in a timely manner I would recommend ramsey bmw to my family and friends also to buy or lease More
Excellent experience Overall a fantastic experience. Love the new car. Andrew Araque was a pleasure to work with. He really worked hard to get us an excellent deal. And is Overall a fantastic experience. Love the new car. Andrew Araque was a pleasure to work with. He really worked hard to get us an excellent deal. And is genuinely a great guy. We are very grateful. More
First class service! Everyone at Ramsey BMW was attentive, communicative and extremely courteous! I would definitely recommend Ramsey BMW to family and friends and have do Everyone at Ramsey BMW was attentive, communicative and extremely courteous! I would definitely recommend Ramsey BMW to family and friends and have done so many times. More
Posting for a friend : FRAUDULENT ACTIVITY!!! FRAUD; be aware!!! BMW of Ramsey recently committed a fraud! They submitted fake documentation to BMW financial on my behalf , without my knowledge o FRAUD; be aware!!! BMW of Ramsey recently committed a fraud! They submitted fake documentation to BMW financial on my behalf , without my knowledge or authorization. As a result of this act, my car was repossessed and my name was flagged!!! It’s been a week and it’s still not clear how this will get resolved. All I know, I was lied to repeatedly, humiliated and at a loss, all due to BMW of Ramsey ‘s fraudulent activity. PLEASE BE AWARE AND STAY AWAY FROM THIS BMW OF RAMSEY LOCATION IN ORDER TO PROTECT YOUR FINANCIAL HISTORY AND TO AVOID SUCH EXPERIENCE ALTOGETHER! More
Scheduled maintenance Service was excellent and fast. I dropped the car off in the morning and by 2 PM it was ready. John was courteous and kept me well informed. I would Service was excellent and fast. I dropped the car off in the morning and by 2 PM it was ready. John was courteous and kept me well informed. I would definitely go back to BMW Ramsey for service. More
Professional, courteous, efficient I noticed a huge difference from service experience in prior years. It is clear that there is an effort to correct prior issues with service. I noticed a huge difference from service experience in prior years. It is clear that there is an effort to correct prior issues with service. More
Brian Halpin was fabulous, courteous and quick. Brian got me through the service process quickly and kept me abreast of when my car was ready. He is courteous and pleasant to deal with, and made th Brian got me through the service process quickly and kept me abreast of when my car was ready. He is courteous and pleasant to deal with, and made the whole service experience a pleasure! More
Exceptional customer service Cameron is very supportive. He will make you feel valued and important amidst the dillema of dealing with csr issues. He has a good empathy. Morgan is Cameron is very supportive. He will make you feel valued and important amidst the dillema of dealing with csr issues. He has a good empathy. Morgan is awesome too. Very accommodating and super easy to deal with. Overall its a nice and encouraging service experience. More
The entire staff are professional and friendly! I’ve been a client since 2015 and even though they’re a bit far from where I live, I wouldn’t go anywhere else. I like the staff at Ramsey’s, they’re I’ve been a client since 2015 and even though they’re a bit far from where I live, I wouldn’t go anywhere else. I like the staff at Ramsey’s, they’re professional and comitted to helping me with all my needs. Today, I dealt with Mr. Dwayne Wong and he was extremely resourceful and friendly. More