Back

BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,508 reviews

November 06, 2018

Sad service It took two weeks for a part I needed to come in. I only know it came in because I had to call them. The duct tape holding the piece I needed replaced More

by TRACEY2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Kirk
Nov 27, 2018 -

BMW of Ramsey responded

We are so sorry to hear that you had a poor service experience. We understand that the part needed may have taken longer than anticipated to come in. As for the complimentary wash, we would love to offer you another wash at your convenience, should you just call ahead and schedule ahead of time to avoid any wait.

November 06, 2018

Best BMW dealer in NJ Simply best BMW dealer in the state - large fleet, great service and excellent prices. The car was delivered as promised and with great care. This is More

by michaelborts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velarde
November 06, 2018

Fantastic Customer Service This is the delaership to go for your needs. Well oiled machine from the moment you step on the lot until the moment you drive off. Special shout out More

by RICKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
November 06, 2018

Lori Asserson is particularly great, but everyone was a pleasure to deal with. This was the third car we leased through Lori, and she has always exhibited the hig More

by DWIGFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, James Porrazzo, Eric Thomas
November 06, 2018

Good People and Service. Service was quick and easy with my soon to be turned in vehicle and my sales rep. Mr. Tim Gallagher was good smooth and simple to my requests. More

by IronKazS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DiDomenico, John Savulich, Morgan Kirk
November 06, 2018

Excellent. Excellent service throughout ordering and delivery process. All went smoother than expected and very pleased with the dealership experience would hi More

by RWERNER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Porrazzo
November 05, 2018

Excellent experience! From day one the whole process was exceptional! Pedro, the my salesman took care of me from the start like family! He ordered my vehicle and the whol More

by carlcost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Porrazzo
November 05, 2018

Outstanding The experience was great due to my sales representative Veronica. She was straight forward, warm friendly, knowledgeable and professional. From the More

by COBBCA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

It was the most pleasant experience From the moment I spoke with my sales person to picking up the care, it was a seamless process. My salesperson was professional, straightforward and More

by MICHELLE56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, Robert DiDomenico, James Porrazzo
November 05, 2018

Never comeback! I had the most disgusting service when buying a car at this dealer.Never comeback! Don’t have the time or energy left to delve into the details of all More

by ETTEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Winterman
Nov 05, 2018 -

BMW of Ramsey responded

We are sorry to hear that you had a poor experience. RIch Winterman is no longer with the company. We would be happy to have you speak with our new General Manager Matthew Bibo.

...
205
...