BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Used audi q3 This used car purchase of a audi q3 was the easiest and the most painless purchase I ever made. No waisted time in negotiations or delivery. I recom This used car purchase of a audi q3 was the easiest and the most painless purchase I ever made. No waisted time in negotiations or delivery. I recommend Jorge B to anyone who needs an efficient vehicle transaction. SP More
Very Bad Experience I dropped off my car for minor service issues for oil changed, winterized. and back passenger window fixed, it close.. The car was dropped off on T I dropped off my car for minor service issues for oil changed, winterized. and back passenger window fixed, it close.. The car was dropped off on Tuesday morning with anticipation of picking it up on Wednesday. During the course of the day the representative that took care of me called confirming what's needed to be done which was fine . He then called back later on notifying me the parts would not arrive until 6p Wednesday and assured me the car would be ready early that afternoon and to pick it up Thursday morning. I went to get my car paid for the job and waited minutes for them to wash and clean it up. As i pulled my car out of your garage it seemed fine!, until i mergee onto the highway my car begun to shake like a tornado. I got scared pulled over right awary and call the representative who helped me. I screamed at him out of frustration because i could have killed myself on the highway. The goid news is the manager was phenomenal because he jumped in and tried his best to accommodate me. He offered me a rental but i was too upset so i asked him to have his driver dropped me off at the train station. He did after being very late for my job. I got my car delivered to me this morning but i am still not happy about my experience at Ramsey BMW.. More
Excellent Sales Team My salesman Andrew did an excellent job making me feel like I had his full attention and doing everything in his power to complete the sale. I would My salesman Andrew did an excellent job making me feel like I had his full attention and doing everything in his power to complete the sale. I would highly recommend this dealership to others considering a BMW purchase. More
Excellent My service was good , he inspection the whole car, the mechanic said it was great,he said your car is old but it is in good shape. My service was good , he inspection the whole car, the mechanic said it was great,he said your car is old but it is in good shape. More
Attentive, courteous and promt Had continuous problems with my tire and brought my vehicle to the dealership where I purchased the car and was not satisfied with service. Called BM Had continuous problems with my tire and brought my vehicle to the dealership where I purchased the car and was not satisfied with service. Called BMW of Ramsey and they provided loaner car on the same day and immediately addressed the issue - couldn't be happier. Although Ramsey is out of the way, I will definitely be dealing with them from now on. More
Very good service. BMW Ramsey service center is top notch! As always they were professional and responsive to my needs. They also had a bucket of loaners to choose from BMW Ramsey service center is top notch! As always they were professional and responsive to my needs. They also had a bucket of loaners to choose from and of course I was like a kid in a candy store. Also whether it’s sales or service I’m always treated like a VIP. Thanks guys your the best! More
straight forward Excellent customer service Very straight forward I liked the deal was worked on the phone everything I was promised on the phone was done when I went Excellent customer service Very straight forward I liked the deal was worked on the phone everything I was promised on the phone was done when I went to pick up the truck it’s very good experience I will recommend bmw Ramsey to any that’s the way business should be done and I recommend Jesus to anyone. More
Prestige saved the Day! I was in a complete bind: I had unexpected damage to my car and wasn't sure what to do. The service department was beyond accommodating and helpful. T I was in a complete bind: I had unexpected damage to my car and wasn't sure what to do. The service department was beyond accommodating and helpful. They helped me work with my insurance company, secured a loaner car for me, was always available by text messages, and got the work done ASAP. Diana and Morgan in the Service Department are true Rock Stars! More
Great people at Ramsey BMW The service experience was very good. Friendly staff and stressfree process. Made me feel very comfortable. Would highly recommend Ramsey BMW for s The service experience was very good. Friendly staff and stressfree process. Made me feel very comfortable. Would highly recommend Ramsey BMW for sales and service More
Excellent Kevin was polite and perfessional. He informed me of the change in status while I was waiting for my car being serviced. He identified the parts nee Kevin was polite and perfessional. He informed me of the change in status while I was waiting for my car being serviced. He identified the parts need to have work done. His estimated waiting time was accurate. More