BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Service The service advisor Cameron was very helpful. Tony treats me like family. Every thing is explained to you regarding the service on the vehicle. Alex M The service advisor Cameron was very helpful. Tony treats me like family. Every thing is explained to you regarding the service on the vehicle. Alex Marsiglio has been my sales advisor for many years. More
top notch from beginning to end. Top notch service from Lori and her staff from beginning to end. The car was promised by a certain date and was delivered. Communication was right o Top notch service from Lori and her staff from beginning to end. The car was promised by a certain date and was delivered. Communication was right on point. Personal service was always given. Thank you... More
Wonderful Team Great and accommodating with everything from the first call, to the sales representative to the Genius at pick up. Will come back for my next car. Great and accommodating with everything from the first call, to the sales representative to the Genius at pick up. Will come back for my next car. More
Super Service Frank Alessi, my Service Rep, was terrific. Got me in the night before with minimal fuss, and had car done by 8 AM the following morning, so I could Frank Alessi, my Service Rep, was terrific. Got me in the night before with minimal fuss, and had car done by 8 AM the following morning, so I could simply pick it up on my way in to work . A great experience and, from what I could gather from talking to him, an even more experienced and highly customer oriented Rep More
Kevin was Great I have a 10 year old BMW and Kevin the Service Rep didn't try to scare me into getting more than I needed fixed. I usually get the "you need new tires I have a 10 year old BMW and Kevin the Service Rep didn't try to scare me into getting more than I needed fixed. I usually get the "you need new tires" BS. And the car was fixed ahead of schedule. More
I like working with Diana Always a pleasant experience working with Diana. I have not had any issues been servicing my car with her for the last few years makes it easy and pai Always a pleasant experience working with Diana. I have not had any issues been servicing my car with her for the last few years makes it easy and painless. More
Great service BMW Ramsey makes every effort to keep you informed, the service done as quickly as possible and even provides transit if needed. Kevin was very helpf BMW Ramsey makes every effort to keep you informed, the service done as quickly as possible and even provides transit if needed. Kevin was very helpful. More
Outstanding customer service Frank is wonderful! Frank was a great guy and VERY helpful with our purchase of our new 7 series .....I would highly recommend this particular dealership and NOT the one Frank was a great guy and VERY helpful with our purchase of our new 7 series .....I would highly recommend this particular dealership and NOT the one SO close to my house because of past experiences with BOTH .....ALL good with Ramsey ....NOT so good in Orange County!! SO with that said we will travel almost an hour away to come back! More
Curtious and Respectful employees at Prestige BMS, Ramsey NJ Service technicians are knowledgable and repairs are quick. I own a 328D, 3 years old, close to 100,000 miles. The only issue is the O2 sensors, f Service technicians are knowledgable and repairs are quick. I own a 328D, 3 years old, close to 100,000 miles. The only issue is the O2 sensors, filters clog. They were replaced 4 x when the car was under warranty. This issue has history. It would behove BMW to repair at a discounted cost or no cost. Whom ever I spoke to about the cars issue was very efficient and helped set up an appointment immediately, which was the same day. I dropped off my car at 4 pm and by 8 pm it's issue had been repaired. More
The Best Anna was awesome. She took care of my car concerns in a very professional, efficient manner on short notice. Anna I give you an A+ for my service ex Anna was awesome. She took care of my car concerns in a very professional, efficient manner on short notice. Anna I give you an A+ for my service experience. Thank you. More