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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

November 21, 2023

BMW of Ramsey has always been my go to dealer for service as they make sure that all the work is done to an outstanding quality More

by bmwfamily
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Nov 22, 2023 -

BMW of Ramsey responded

Hi! We're so glad to be your go-to for outstanding service at BMW of Ramsey! We appreciate your loyalty and your business so much. Thanks for the great review and we look forward to seeing you next time!

November 20, 2023

Love this dealership! !! GOLD STAR service from Anna Piserchia, who always exceeds my expectations! Anna is always so caring, friendly, thorough, reliable, polite, professi More

by 2022 BMW 330i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ferreiras
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving a review. We are so happy that you had a great experience with Anna, and she exceeded your expectations. We love hearing when our team at BMW of Ramsey is doing amazing, and it's great to hear that she is always friendly, reliable, professional, and timely. Thank you for taking the time to drive to us from out of state! We appreciate your loyalty and your business, and we hope to see you again soon for more incredible visits!

November 20, 2023

I had an appointment scheduled and my car was kept the whole day without ever being serviced - a very unusual treatment. The service agent was apologetic and offered full pick-up service to reschedule wit More

by acquabea
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

BMW of Ramsey responded

Acquabea, I'm sorry to read about your recent experience. It's certainly not the norm and we apologize for any inconvenience this caused. We appreciate your understanding and patience as we work towards resolving this issue with you directly. Please contact me so that we might discuss this further and figure out what happened here. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 20, 2023

Also loved the video update great communication everyone very helpful especially Kenny This is annoying now More

by MCGRORY80
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that you appreciated the video update and found our team, especially Kenny, helpful at BMW of Ramsey. We appreciate your feedback and hope to see you back!

November 20, 2023

Very easy and efficient great staff very knowledgeable From start to finish, Bmw of Ramey is a great dealership especially there service department. Friendly staff and very knowledgeable. More

by T.CONTOLEON
Recommend Dealer
Yes
Employees Worked With
Ted contoleon
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know you had a smooth and efficient experience at BMW of Ramsey! It's great that our knowledgeable staff could assist you and was able to be there for the whole process. Thanks for your kind words about our service department, we appreciate it! We hope to see you back for more incredible visits!

Nov 20, 2023 -

T.CONTOLEON responded

Great dealership! World class A+

Nov 21, 2023 -

BMW of Ramsey responded

Thank you so much! We truly appreciate your feedback and kind words. Come again soon!

November 20, 2023

Mark made our experience with BMW very easy and enjoyable process in buying two cats. Thank you. More

by DOMINIC15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Nov 20, 2023 -

BMW of Ramsey responded

Hi Dominic! Thanks for leaving us a review. It's great to hear that Mark made your experience at BMW of Ramsey easy and enjoyable. We hope you enjoy your new cars and we hope to see you again soon!

November 20, 2023

Ted and the service team made the appointment seamless and I was in and out of the dealership within an hour. More

by WONGJORD2002
Recommend Dealer
Yes
Employees Worked With
Ted
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Ted and our service team at BMW of Ramsey were able to provide you with a seamless experience. Thanks for the review, we appreciate it! We hope to see you again!

November 20, 2023

Good service and responsive representative. .. we will always recommend BMW of Ramsey for all you service needs on your BMW. More

by ANDRES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 20, 2023 -

BMW of Ramsey responded

Hi Andre! We're glad to know you had a positive experience with our responsive service team at BMW of Ramsey! Your recommendation means a lot to us. We look forward to assisting with all your future BMW needs!

November 19, 2023

Juan Ferreiras was very very professional, knowledgeable, efficient, and courteous. He always returned my calls asap. Very committed and dedicated to provide excellent service and achieve excellent customer More

by CMAURRASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia, Juan Ferreiras
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Nov 20, 2023 -

BMW of Ramsey responded

Hi! We're delighted to know that Juan was able to provide you with the excellent service we strive for at BMW of Ramsey. Thank you for taking a moment to recognize his efforts and excellent customer service. We hope to see you back for more great experiences!

November 19, 2023

Extremely satisfied with my service! Jesus made my purchase so easy, no haggling back and forth on the price, negotiations went fast and GREAT! I’m in Pittsburgh PA so Jesus did a video More

by RAG412
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know that you had a smooth and efficient purchase experience with us at BMW of Ramsey! It's great to hear that Jesus and our team could assist in making your long-distance transaction as seamless as possible. Enjoy your new vehicle when it arrives and thank you for choosing us! We hope to see you again soon!

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