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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

February 13, 2024

I had bad experience with this dealership. Came for a test drive with my old car, thinking that potentially I will buy new one today. After arriving and waiting 10-15 min I was informed that c More

by Mark26
Recommend Dealer
No
Employees Worked With
Customer Service
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Feb 16, 2024 -

BMW of Ramsey responded

Mark, I'm sorry to read about your experience. This is not the level of service or care that we aim to provide our customers. We understand how frustrating this can be and would like a chance to make things right for you. Please reach out at your earliest convenience so we can discuss further details about what happened that day and come to a resolution. Thank you, Gregg Weinglass - Sales Manager - 551-777-5501

January 07, 2024

very bad experience! I call several times and no one calls back! they disregard the customer! More

by Adziabt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcelo Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

BMW of Ramsey responded

Hello! I am sorry that we have missed your calls, this is unusual. I would like to help you out with whatever you may need from our dealership! Please call me directly at the number below so that I might improve your experience with us. Thank you, Gregg Weinglass - Sales Manager - 551-777-5501

December 19, 2023

I have been using Ramsey BMW for all my sales and servicing needs for the last 25 years and have always been satisfied with the quality of servicing and the professionalism of the staff. More

by HOGAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know that you've been with us at BMW of Ramsey for the last 25 years and have always found our service to be excellent. Thank you for your continued trust in us, we look forward to serving all your future needs!

December 18, 2023

Excellent dealership especially the people who give you personal attention and all are very knowledgeable about their vehicles. More

by CMC48RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
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Dec 19, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had a great experience at BMW of Ramsey and found our team to be very knowledgeable and personable. We appreciate your positive feedback and hope to see you again soon for more excellent experiences!

December 18, 2023

BMW of Ramsey is the best. Good service good stuff. Jim service advisor was very helpful.👍 More

by SOSYURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

BMW of Ramsey responded

Hello! We appreciate this feedback so much. It's great to hear that you had an awesome experience with Jim and he was very helpful. We hope to see you back at BMW of Ramsey!

December 16, 2023

My family got our 3rd car from BMW of Ramsey and couldn’t be happier. Veronica Chicas got the deal done quickly with no nonsense. Upon delivery we were in and out with no surprises. Dan gave a great demonstr More

by Dino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

BMW of Ramsey responded

Hey Dino! It's fantastic to know that Veronica and Dan made your third car purchase from BMW of Ramsey a smooth one. We really appreciate your support! Enjoy your new ride and we'll be here when you're ready for your 4th!

December 13, 2023

I requested service for a light which is not working. They told me they had to order the part and it’s been two months and I still haven’t heard anything. More

by SMARRERO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Sonion
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

BMW of Ramsey responded

Hello. I'm sorry to learn about the delay in getting your light fixed. This is not reflective of our commitment to efficient and timely service, and I apologize for any inconvenience this has caused you. We'd like to look into this matter further - please reach out at your earliest convenience so we can help resolve it promptly. Thank you, Jim Crowe - Service Manager - 551-777-5590

December 13, 2023

Service is very good. It helps to have a great service rep like Anna Piserchia. More

by ROBERTCHABORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

BMW of Ramsey responded

Hi Robert! Thanks for letting us know that the service at BMW of Ramsey was very good and you had an awesome experience with Anna. We appreciate your kind words and hope to see you again soon!

December 12, 2023

Service department was great, Ted took care off all of my issues with the car, had to come back for a back ordered part that was installed within an hour for me! More

by TOMC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 14, 2023 -

BMW of Ramsey responded

We're glad to know our service department at BMW of Ramsey was able to assist you efficiently, especially with the back-ordered part. Thanks for your positive feedback!

December 12, 2023

Anna & Jim are always professional and helpful. Excellent communications & service. Highly recommend for all your service needs. More

by DAVESAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

BMW of Ramsey responded

Hi Dave! We're so glad to know that Anna and Jim have been able to provide you with excellent service at BMW of Ramsey. Thanks for the high recommendation, we appreciate it! Come again soon!

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