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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

November 22, 2018

Lori Asserson is simply amazing! A warm, friendly, caring, honest sales person. You will not find anyone like Lori. I have been leasing with Ramsey BMW since 200 More

by Mangano1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson
November 22, 2018

Took great care of me Buying a car is always tough since I have previously been in car sales and know the business. This was the first dealership that got straight to the p More

by Nschiavoitalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and James , Robert DiDomenico, James Porrazzo
November 22, 2018

Always happy and helpful Always a pleasure when bringing in my Bmw for service Service staff are always helpful and a pleasure to deal with They always have answers to More

by MDEPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Cocherl, Morgan Kirk
November 22, 2018

Poor Communication Started off initially okay, price reached for the car was a bit higher than I wanted but the car seemed in decent shape, and I got a decent price for More

by ANDREWMURRAY13B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Velarde
Nov 27, 2018 -

BMW of Ramsey responded

We apologize about the miss communication when it came to receiving your plates. There is no excuse for not being completely transparent and up to date with the status. While you now have the plates, we have still shared this feedback with our management team so that they can best review the situation with your sales rep.

Nov 28, 2018 -

ANDREWMURRAY13B responded

Regarding BMW of Ramsey's comment about reviewing it with my sales rep, just like everything else they have said and promised, that is a load of xxxxxx xxxxxxxxx. Based on some of the other reviews on this site, this dealership couldn't care less about the customer once the check clears... if they can even manage to cash it properly.

November 21, 2018

Excellent experience` Service was for recall. Greeted as soon as I drove in. Loaner car was ready. Service was fast, will I will come back for service and plan on purcha More

by SORKOULAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta, Anthony Circelli
November 21, 2018

Yearly Maintenance Check ( 2 year) Service Advisor, John Brugaletta was excellent. My car was taken on time, I was advised of any issues. I waited comfortably in lounge. John was profe More

by RonnIe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
November 21, 2018

BMW X3 My Client Advisor Jesus Vicioso was a professional and very easy to work with on my BMW X3 purchase. The entire sales process went very smoothly and q More

by EK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Yearly maintenance check plus repair. Service advisor John Brugaletta was excellent. My cars rear bumper had been hit and sensor light was broken. He first thought repair was more extensi More

by AKMANDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
November 20, 2018

Unexpected professionalism and customer service Everyone I dealt with from my initial phone call to set up my service appointment to the young gentleman who washed my car was a pleasure to deal with More

by JMEDURGA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
November 20, 2018

Oil service, regular service The service was fast, on time, professional employees. The dealership is very well kept, clean and organized. I will come back for my next service app More

by ANNCHOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Cocherl
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