BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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BMW X6 Great overall experience. I needed a car within a few days. While they did not have the car in stock, they were able to locate it at a different dea Great overall experience. I needed a car within a few days. While they did not have the car in stock, they were able to locate it at a different dealer and had it ready for me inside of my timeframe. More
Buying experience Sales associates and manager very friendly and no pressure. Explaining the car electronics and functioning very knowledgeable and made easy. Explaini Sales associates and manager very friendly and no pressure. Explaining the car electronics and functioning very knowledgeable and made easy. Explaining the details of the paperwork at the end with clarity and honestly. More
The best experience! Tim Gallagher is great,the best salesman I've ever dealt with.I really believe he could sell water to a whale! Dwayne Wong was very knowledgeable and Tim Gallagher is great,the best salesman I've ever dealt with.I really believe he could sell water to a whale! Dwayne Wong was very knowledgeable and went over everything I needed to know and answered all of my questions. More
Great Service and Customer experience I take my both BMWs to this dealer for few reasons. 1. Very friendly service advisers who are very collaborative and are flexible to work with the cu I take my both BMWs to this dealer for few reasons. 1. Very friendly service advisers who are very collaborative and are flexible to work with the customers based on their needs. 2. Quality of work. 3. Ease of getting appointments and loaner cars Two things I do not like about this dealer is 1. Overly report issues if they know the vehicle is out of warranty and create unnecessary fear. they do not do the same when the vehicle is under warranty. 2. Labor rate is very high compared to near by dealers More
Diana Martinez- Great Job !!!! Diana Martinez did a really great job. I was running a little late and she still let me keep my appointment !!! She also has a really great sense of Diana Martinez did a really great job. I was running a little late and she still let me keep my appointment !!! She also has a really great sense of humor. Bottom line is Diana just has the "right stuff" when it comes to customer service. More
Great (Customer) Service Service Director, Tony and his Team, Diana, Frank and John really care and provided us 10 Star ?? Service! We switched over from a different dealer a Service Director, Tony and his Team, Diana, Frank and John really care and provided us 10 Star ?? Service! We switched over from a different dealer after our move and my early pre-visit concerns quickly vanished after speaking with Tony. More
Great Service all around ! Pedro was a pleasure to deal with. Honest, knowledgeable , polite, and always answered my calls/emails very promptly. I have nothing but good things t Pedro was a pleasure to deal with. Honest, knowledgeable , polite, and always answered my calls/emails very promptly. I have nothing but good things to say and would certainly recommend him to others. More
Excellent Deliver was on time very courteous and helpful. Best deals! Staff was excellent and very pleasant. They explained everything in detail and the process Deliver was on time very courteous and helpful. Best deals! Staff was excellent and very pleasant. They explained everything in detail and the process was very easy. Thank you More
Awesome I love working with Victoria, She was absolutely wonderful and amazing to work with.. It was a pressure free purchasing experience. Would recom I love working with Victoria, She was absolutely wonderful and amazing to work with.. It was a pressure free purchasing experience. Would recommend working with Victoria any day Cecile More
Excellent customer service Excellent experience with Cameron. Had a flat tire on the way to work and luckily I was in the area. As I was checking in with Cameron I was getting r Excellent experience with Cameron. Had a flat tire on the way to work and luckily I was in the area. As I was checking in with Cameron I was getting ready to alter my day and prepared to start my Uber app. However, Cameron said he’d have me out and I’d be able to make it to work on time. This also included an oil change I was due for. The day remained intact, and I did not have to leave my car for the day. Fantastic, and fast emergency service. More