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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

December 17, 2018

Consistent & high quality I’ve been crossing the bridge for years,to be taken care of by them. No disappointments to speak of on my part. Diana Martinez is my go to Rep....& sh More

by SCORPIOJOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Martinez, Clay Vieni
December 17, 2018

Best OF Best If You are looking for BMW only Go HERE I have purchased about 7-8 BMW from this dealership and keep going back for more and more They are the best. Service and staff is ubeatble. Best of th More

by Mritechs786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lebron
December 17, 2018

Fantastic Service Extremely courteous and carefully listened to my concerns and things I wanted evaluated. Kept me informed of progress and scheduled my next appointme More

by 1miltonhernandez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
December 17, 2018

Excellent First Impression! This was my first time having my car serviced and I wasn't sure where to go and what to expect. The friendly receptionist in the main showroom directe More

by KHUSSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Dept.
December 17, 2018

John Brugaletta is awesome! He helped me to build trust doing business at Ramsey's BMW once again after the nightmare with Frank one of your service advisor! Jo More

by JMC3943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez, John Brugaletta, Frank Alessi
December 17, 2018

Excellent service quick turnaround knowledgeable about my needs Diana shows professionalism and spend time explaining the service and answered all my questions I woul More

by BUFF358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
December 16, 2018

Buyer's remorse I have been a Mercedes Benz customer for many years. As you would imagine, I am used to a particular level of "customer service". I didn't like the SU More

by HammR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
Dec 19, 2018 -

BMW of Ramsey responded

First off we would like to thank you for choosing BMW of Ramsey to purchase your new BMW. We are so sorry to hear that you are not happy with the customer service you received. It is never our intention for a customer to leave dissatisfied. We hope to earn your trust in the same manner that you have come to expect with your previous vehicle. We hope you will give us a chance to do so when you come in for your first regularly scheduled service appointment.

December 16, 2018

Awesome experience I recently purchased a 2019 BMW X3. Jesus was awesome to work with. He was respectful and answered all questions very quickly and thoroughly. It was a More

by sss123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2018

Worth the trip Jorge was professional and pleasant. He made every effort to make the buying experience seamless. I felt that I would get honest answers from him an More

by ewgannj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Porrazzo, Mike Lebron, Jonathan Matos-Suarez
December 15, 2018

Excellent Experience! I recently leased the newly designed 2019 X5 from Prestige BMW in Ramsey. It was a pleasure doing business with such friendly and knowledgeable profes More

by djacs004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porrazzo, Luis Morisete
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