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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

November 22, 2023

My service advisor, Ted was responsive and addressed my cars service quickly and professionally. Would highly recommend. More

by spierleoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Nov 22, 2023 -

BMW of Ramsey responded

Hi! It's great to know that Ted provided you with such prompt and professional service at BMW of Ramsey. We appreciate your recommendation and hope to see you again soon for more incredible experiences!

November 22, 2023

Service and sales people were very helpful. I waited for service and it was finished sooner than I expected. More

by LARRYHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

BMW of Ramsey responded

Hi Larry! We're glad to know that our team at BMW of Ramsey exceeded your expectations with their service. We appreciate the positive feedback and hope to see you again soon!

November 22, 2023

I brought my car in for tire rotation and wound up doing a complete service, oil and all in a reasonable amount of time More

by EYEGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 22, 2023 -

BMW of Ramsey responded

Hi Eyegene! We're glad to know you had a positive experience with your car service at BMW of Ramsey. We strive for efficiency and quality in all we do. Thanks for the review and we hope to see you again soon!

November 22, 2023

He was great. Really, Really, Really, Really, Really, Really, Really, Really, great. Enough words yet? More

by AGZMAILBOX
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Nov 22, 2023 -

BMW of Ramsey responded

Hi! We're so so so so so so so so happy to know you had such a great experience at BMW of Ramsey! Your feedback is appreciated and we look forward to serving you again in the future!

November 21, 2023

Very accommodating and knowledgeable staff. Provides an honest and professional advice. Wait time is reasonable. Very efficient and responsive More

by patriciabarkho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov, Ben Abramov
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Nov 22, 2023 -

BMW of Ramsey responded

Hi Patricia! We're glad to know our team at BMW of Ramsey provided you with knowledgeable and professional service. Thanks for your feedback about the efficiency and responsiveness! We hope to see you again soon for more incredible experiences and great advice!

November 21, 2023

I has a great experience at the dealership. I was greeted with kind respect and very puntual. Over all I was very happy at the fact that the technician pointed out things on my almost 20 year o More

by john.santiago5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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Nov 22, 2023 -

BMW of Ramsey responded

Hi John! We're glad to know that your visit to BMW of Ramsey was a positive one and you found our team respectful and punctual. We appreciate the feedback about our technician's observations. Thanks for choosing us and we hope to see you again soon!

Nov 23, 2023 -

john.santiago5 responded

Thank you for the kind and care for my vehicle. Everyone at the dealer was a pleasure to be around with. I didn’t have to wait around for ever for my car. Technician is a very highly educated mechanically inclined individual that pointed out repairable items on my drivetrain and engine. Thank you for your service once again. And I appreciate the honesty and the kindness I was treated with. It’s very uplifting being treated with kind and respect. All the people there are very nice individuals. Great team.

Nov 23, 2023 -

BMW of Ramsey responded

We're delighted to hear about your positive experience at our dealership. Providing excellent service and creating a pleasant atmosphere for our customers is our top priority, and we're thrilled that you felt well taken care of. It's fantastic to hear that our technician's expertise was beneficial, and we appreciate your recognition of the honesty and kindness you experienced. Your kind words motivate us, and we look forward to continuing to serve you with the same level of care and respect. Thank you for being a valued part of our community.

November 21, 2023

Great customer service when I’m available they were all return your call also will help you through the process from start to finish More

by JWCLEANING8@gmail. Com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Marsiglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Kaufman, Tyrek Alanos
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Nov 22, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that you had a great experience with our customer service at BMW of Ramsey. We always strive to be there for our customers from start to finish! Thanks for the review and we hope to see you again!

November 21, 2023

Excellent service. Kept me informed throughout the entire process. from check in to check out it was a great experience. More

by James O
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Nov 22, 2023 -

BMW of Ramsey responded

Hi James! We're glad to know you had a great experience with BMW of Ramsey and appreciated our communication throughout the process. Thanks for sharing your feedback! We hope to see you again soon for more great experiences!

November 21, 2023

Happy with service - on time and kept me informed also service done correctly - I waited for car More

by GAC527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 22, 2023 -

BMW of Ramsey responded

Hello! Thanks for the review. We're happy that you're happy with our service at BMW of Ramsey. We know how important it is to keep our valued customers informed and make sure that the service is done correctly. Come again soon!

November 21, 2023

Anna as always get the job done. great customer service. Do a better job when you wash cars, the car comes back wet, covered in water spots. it looked better before you washed it. More

by MARC39
Recommend Dealer
Yes
Employees Worked With
anna
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Nov 22, 2023 -

BMW of Ramsey responded

Hi Marc! We appreciate your feedback and we're glad to know Anna provided great customer service at BMW of Ramsey. We'll take note about the car wash, as our goal is always to improve and make sure our customers leave happy! Thanks for sharing your experience with us and we hope to serve you better in the future!

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