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BMW of Ramsey
Ramsey, NJ
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,508 reviews
January 17, 2019
Follow up is horrendous. I really don’t like leaving negative reviews. I’ve tried to make every effort to contact Jorge and James to follow up with them and can not get either I really don’t like leaving negative reviews. I’ve tried to make every effort to contact Jorge and James to follow up with them and can not get either one of them to call me back. More
by FDINIS73
Verified CustomerEmployees Worked With
James Porrazzo, Jorge Velarde, Eric Thomas
January 17, 2019
Rated A-, waited too long to get car . Service was courteous, loaner car provided as promised, got.called to retrieve car at little too long past the time initially promised. Waited too lon Service was courteous, loaner car provided as promised, got.called to retrieve car at little too long past the time initially promised. Waited too long at the agency to get the car. More
by AS.ACKAD
Employees Worked With
January 16, 2019
Awesome, fast and hassle free This was a yearly regular service and the process is really straightforward, fast and hassle free. I need a ride back home as well a ride back to the This was a yearly regular service and the process is really straightforward, fast and hassle free. I need a ride back home as well a ride back to the service center and Brian managed it very efficiently. I highly recommend this service center for their professionalism and process. More
by Jit
Employees Worked With
Brian Halpin
January 16, 2019
Very good buying experience The staff is very courteous, esp Jesus Visicio took care of our questions and invloved a BMW genius as well for more technical queries. He continued t The staff is very courteous, esp Jesus Visicio took care of our questions and invloved a BMW genius as well for more technical queries. He continued to stay in touch while registration formalities complerted and was always very prompt in his replies. Very happy with the experience and thanks Jesus for your great service. More
by AbhiDutta
Employees Worked With
January 15, 2019
Great Dealership . The whole working staff was very friendly and helpful. All of them helped me out as much as they can wherever possible and apologized for the slightes The whole working staff was very friendly and helpful. All of them helped me out as much as they can wherever possible and apologized for the slightest inconvenience. More
by ARTUR
Employees Worked With
James Porrazzo, Luis Morisete
January 15, 2019
Excellent This is the fourth car leased with Pedro and every time he has done an excellent job. He was straightforward, timely, and made sure I was happy each t This is the fourth car leased with Pedro and every time he has done an excellent job. He was straightforward, timely, and made sure I was happy each time. More
by Chriscaps
Employees Worked With
January 15, 2019
Good service - one complaont The service was good and prompt-my complaint was that my maintenance contract expired several weeks before. I thought it was 100,000 miles for seven The service was good and prompt-my complaint was that my maintenance contract expired several weeks before. I thought it was 100,000 miles for seven years from when I bought it-but it was seven years from the Date the car originally went into service. I think that BMW could engender much better Goodwill if they had sent a reminder prior to the expiration of the contract More
by SFREEMANH55
Employees Worked With
January 15, 2019
Client Adivsor Mr. Vicioso made this dealership an extremely unpleasant experience. He was extremely passive aggressive towards my needs. This would have been my fir Mr. Vicioso made this dealership an extremely unpleasant experience. He was extremely passive aggressive towards my needs. This would have been my first time purchasing a car ON MY OWN and he allowed me to see how corrupted salesman can be. I would never recommend this dealership to anyone and if you anyone does decide to go here, DO NOT be put with client advisor, Jesus Vicioso. ALSO, the car I was willing to purchase (CPO) is still on their lot :) He not only lost a sale but I will make sure to never bring my car for service there either. More
by LNG
January 15, 2019
Simple and easy transaction Excellent experience leasing a BMW 330i xdrive demo. Pedro was a pleasure to deal with and the whole experience was made simple and easy for me along Excellent experience leasing a BMW 330i xdrive demo. Pedro was a pleasure to deal with and the whole experience was made simple and easy for me along with an excellent price! More
by mschatz
January 15, 2019
Excellent All aspects of the service experience went smoothly. Nora was a superb customer oriented advocate. Service durationvwss as predicted. Work performed w All aspects of the service experience went smoothly. Nora was a superb customer oriented advocate. Service durationvwss as predicted. Work performed was clearly delineated. Surroundings for waiting customers was comfortable. More
by JL
Employees Worked With
Nora.
