BMW of Ramsey

great service great service advisor Diana is very efficient and has great customer service. My needs were met and I would recommend her and the dealership to others. thank you Diana is very efficient and has great customer service. My needs were met and I would recommend her and the dealership to others. thank you More

Great experience and quick and efficient service! I called Anna Piserchia this morning regarding an engine light resulting from a thermostat failure As I am driving to Vermont tomorrow I was concern I called Anna Piserchia this morning regarding an engine light resulting from a thermostat failure As I am driving to Vermont tomorrow I was concerned and asked if I could schedule a service today. She immediately told me to bring the car in. less than three hours later I drove out with a new thermostat which Anna researched and found was still warranted even though I have over 115,000 miles on my X3. There was no cost to me. Great, prompt, efficient service and wonderful customer service. I would highly recommend Anna! More

great service I had a flat on a Friday, called the dealership at noon, Roadside Assistance had it towed there at 1:30pm and, by 3:00pm, was informed that my wheels I had a flat on a Friday, called the dealership at noon, Roadside Assistance had it towed there at 1:30pm and, by 3:00pm, was informed that my wheels needed repair and a loaner was waiting for me. My car was repaired and ready for pickup on Monday afternoon. The repair is fine and I appreciate that they paid attention to detail, including a tire valve stem cap that was missing from a prior tire replacement at another dealership. More

Service Anna as always did a great.job. Very professional and courteous. Service was on time as promised and explained easily. Great service dept. Using servi Anna as always did a great.job. Very professional and courteous. Service was on time as promised and explained easily. Great service dept. Using service since 1989 More

Long but ok prices are very high could over more coupons and discounts for oil changes and parts........but overall Kevin was funny and helpful prices are very high could over more coupons and discounts for oil changes and parts........but overall Kevin was funny and helpful More

BMW of Ramsey Service I usually bring my car to this service center because of the professionalism off he people and the hours that they operate. The pricing may not be the I usually bring my car to this service center because of the professionalism off he people and the hours that they operate. The pricing may not be the best but the people are. That means something to me. More

Cara was great help in getting my car back to me The problem with bmw Ramsey is Michael lebron. He registered my car under another person and has caused undue hardship and breech of personal informa The problem with bmw Ramsey is Michael lebron. He registered my car under another person and has caused undue hardship and breech of personal information. Now he is in Finance Dept. I contacted him no response. GOOD LUCK WITH THIS BOZO AVOID HIM AT ALL COST. More

Friendly staff Upon arrival everyone greeted and promptly took care of getting me on my way, service was done as expected. Was a little disappointed as the car was n Upon arrival everyone greeted and promptly took care of getting me on my way, service was done as expected. Was a little disappointed as the car was not washed well and there was a puddle inside vehicle on weather mats? I Was also kind of ignored when I picked up. Waited a while before someone got my car. More

Best Dealership in NJ Both managers and client advisers are very professional and will work hard to please customers. I was very please with how quickly my new car arrived Both managers and client advisers are very professional and will work hard to please customers. I was very please with how quickly my new car arrived at the dealership and how smooth the process went. Lori was my client adviser and she did a fantastic job! Also my delivery specialist was helpful to getting the car set up with me. Thank you everyone! More

Helpful and quick repair My navigation wasn’t working, dropped the car off next day the maintenance services were done and navigation fixed. Service advisor was on top of it. My navigation wasn’t working, dropped the car off next day the maintenance services were done and navigation fixed. Service advisor was on top of it. Great job! More