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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,512 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,512 reviews

November 24, 2023

Kenny did a great job getting me logged in and getting my loaner car really quickly. More

by JMS4HSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 24, 2023 -

BMW of Ramsey responded

Hello! We appreciate your stellar 5-star review! Kenny's efficiency in handling your check-in and swiftly arranging a loaner car is truly commendable. Your positive experience with us is our utmost priority. Looking forward to delivering the same level of excellence on your future visits!

November 24, 2023

This dealership always makes me feel welcomed. It makes the long ride from home worth the while truthfully. More

by JOANNY222
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Amato
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Joanny, Thank you for the fantastic 5-star review! We're thrilled to hear that our dealership always makes you feel welcomed and that the long ride from home is worth it. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to continuing to provide excellent service for you in the future!

November 24, 2023

Bought an extremely low mileage Mustang at a high volume BMW dealer 3 hours away from where I live as they had the car I was looking for... they were easy to work with and kept the process moving without an More

by MARKI86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badeline
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Mark, Thank you for the fantastic 5-star review! We're delighted to hear about your positive experience purchasing an extremely low-mileage Mustang from our high-volume BMW dealer. It's great to know that the process was easy and efficient, and that you had a good experience with both Badeline and Octavio from finance. Your satisfaction is our goal, and we appreciate your positive feedback. We look forward to serving you again in the future!

November 24, 2023

Work and communication were excellent and professional. Everyone was so helpful. Work was done quickly and efficiently. More

by LINDAJGOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Linda! We're delighted to know that you found our work and communication at BMW of Ramsey excellent and professional. We always aim for efficiency, so it's great to see we hit the mark! Thanks for sharing your experience with us and we hope to see you again soon!

November 24, 2023

Everything was great The waiting space was very comfortable, the waiting time wasn't long, Everything was great More

by jjung72
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Jung! We're glad to know you had a comfortable wait and found everything great at BMW of Ramsey. Thanks for the positive feedback and we hope to see you again soon!

November 24, 2023

It was a piece of cake, start to finish The process was quick and painless More

by MCODIS89
Recommend Dealer
Yes
Employees Worked With
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Lisciotto
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. We aim to make the process of walking into a dealership as painless as possible, so it's great to hear that you thought it was a piece of cake. We love cake! Come again soon for more awesome visits!

November 23, 2023

great experience having problem with corporate bmw my car is not driveable I don't have a replacement More

by sdesai1015
Recommend Dealer
Yes
Employees Worked With
ben
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Nov 23, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to leave a 5/5 review. We value your feedback and appreciate you sharing your experience. If there's anything specific you'd like to highlight or discuss further, feel free to let us know. Your insights help us improve, and we're grateful for your input.

November 23, 2023

Three of your service employees have gone out of the way for me. They are Andrea, Anna and Chris. Your service department is always there for me. More

by SUSANABC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

BMW of Ramsey responded

Hi Susana, Thank you for the fantastic 5-star review! We're delighted to hear that Andrea, Anna, and Chris from our service team went out of their way for you. It's heartening to know that our service department consistently meets your expectations. We'll make sure to pass on your appreciation to Andrea, Anna, and Chris. Your loyalty means the world to us, and we're always here to assist you. See you next time!

November 23, 2023

Service was excellent. The person helping me was knowledgeable and informative. I was taken in promptly and service was completed on time More

by PHIL.ALBERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 23, 2023 -

BMW of Ramsey responded

Hi Phil, A big thank you for your stellar review! We're delighted to hear that you found our service excellent. It's fantastic that our team member was both knowledgeable and informative. We appreciate your feedback, and we're committed to maintaining this level of service for your future visits. Looking forward to serving you again soon!

November 23, 2023

Having a customer wait over 3. 5 hours to close the deal is unacceptable. A response of that's nothing, did not help. Being “the biggest dealership in the country” I would expect an More

by JAMIL.SALOMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Vicioso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Jamil, Thank you for sharing your feedback. We apologize for the extended wait time during your recent visit; your experience falls short of the standard of service we aim to provide. Your input is invaluable, and we appreciate your honesty. If there's anything you would to further address, please feel free to contact us through the number below. We value your business and are dedicated to making your future experiences more enjoyable. Best, Jim Crowe - Service Manager - 551-777-5590

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