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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

February 22, 2019

Oil Change//Service John was a huge help in explaining everything in detail and ensuring the car was taken care of during the oil change and service check. I appreciate t More

by MP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
February 22, 2019

Exceptional Experience! Exceptional experience, as always! Anna always goes above and beyond in ensuring all of your needs are met. World Class Service Experience, highly rec More

by Shivam Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2019

See Tim Gallagher for your next New or PreOwned BMW! If you are looking for your next new or pre-owned BMW, do yourself a favor and see Tim Gallagher! This man is the real deal, no games, no gimmicks, st More

by Shivam Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2019

New Car Preparation They did the pre-delivery on my new 750 and everything was done perfectly. The car was ready as promised and ready to go. Thank you. More

by marki1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DiDomenico, Jorge Velarde
February 22, 2019

Efficient Since I bought my 7 series car, i took my car for a couple times, and the staff were very helpful, starting with calling and booking the appointment,a More

by wajdi.shawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Porrazzo, Jorge Velarde, John Brugaletta, Brian Monahan
February 22, 2019

Waiting..., I showed up at noon for a scheduled inspection for lease end. The inspection didn't start until 2:15 and the amount I was charged for wear and tear wa More

by trfan2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniela Faican, James Porrazzo
Feb 25, 2019 -

BMW of Ramsey responded

We apologize that you had waited during your lease return longer than expected. We understand that you may have had additional charges due to your vehicle at the time of return than two months prior. Due to the winter seasonality, there are many causes that would explain an increase in wear. We are sorry that these charges were not disclosed during the prior inspection, but unfortunately, there would have been no way for us to tell that additional wear and tear coverage would have been needed during that time difference.

February 21, 2019

Fast and efficient They got me in and out quickly. Loaner was ready on time.. didn't push extras. Just very pleasant.. I'm very pleased. I used to go to a different de More

by ANTHONY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
February 21, 2019

Recall They are very professional and help you to solve your situation quickly. Be very satisfied with the service received. Diana Martinez and the other emp More

by WENDDYREYNOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
February 21, 2019

Amazing Experience… Diana is fabulous best service ever...She was ready for me when I came in I was in an out contacted me when my car was ready… Once again More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
February 21, 2019

Always feels like you're seeing a friend who has your back I'm the kind of person who pays attention to the details, so when you drive in and see Anthony taking care of people right as they get out of the car More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli, Brian Halpin
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