BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Robmar This dealership was top notch! Tim went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Tim went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Tim Gallagher to anyone who is looking for a new or used vehicle. More
Disappointed Our customer service rep was very good and helpful. The problem is what I brought the car in for is not fixed. It’s not convenient for me to keep br Our customer service rep was very good and helpful. The problem is what I brought the car in for is not fixed. It’s not convenient for me to keep bringing it back and getting a loaner, so I’ll have do deal with it. it was kept overnight so that it could be reprogrammed and it still does not work. Disappointed More
Great Experience and Frank always takes good care of me Just got my 3rd BMW and 2nd from BMW of Ramsey. Always a good experience working with the team there. Frank Salzano was referred to be a few years a Just got my 3rd BMW and 2nd from BMW of Ramsey. Always a good experience working with the team there. Frank Salzano was referred to be a few years ago by a friend who's been getting his BMWs from him, and he always takes good care. Always feels like Frank listens and will do whatever he can to make me good about what I'm getting. Eric from finance made the final process very smooth. Never felt like he was trying to sell me anything I didn't need. Fully recommend Frank, Eric and the team at BMW or Ramsey! More
Easier than expected!! I went in expecting the usual car sales routine. I hate car shopping. But every e was nice and pleasant, and negotiating was much easier than expect I went in expecting the usual car sales routine. I hate car shopping. But every e was nice and pleasant, and negotiating was much easier than expected. Initial desk was lower than we thought. In the end finance didn’t push anything g on us either. They explained but were not pushy. Made the experience so much better. More
Great Again, Anna makes the whole experience of bringing my car in for service PAINLESS. Have been dealing with her for many years and is the primary reaso Again, Anna makes the whole experience of bringing my car in for service PAINLESS. Have been dealing with her for many years and is the primary reason for my loyalty. Give her a raise. She deserves it. More
Professional and personable Diana took charge and informed at each step! She called and explained and then helped with the pricing- that is all I have to say! The loaner was also Diana took charge and informed at each step! She called and explained and then helped with the pricing- that is all I have to say! The loaner was also lovely More
my appointment for service I had to call and change my service appointment twice because of a snow storm. The woman at BMW was helpful and when I got there (finally!) my loaner I had to call and change my service appointment twice because of a snow storm. The woman at BMW was helpful and when I got there (finally!) my loaner was waiting! My representative John helped me and explained the service results when I picked my car up. More
Very disappointed I was disappointed to hear that my turbo was “breaking up” when I brought the same issue up to the attention of the service people on my 100,000 mile I was disappointed to hear that my turbo was “breaking up” when I brought the same issue up to the attention of the service people on my 100,000 mile service and nothing was mentioned. I was also told they fixed my left side blinker and light and both were broken again. If the service man had noticed this the last time I brought it it - it would have been covered under warranty. I bring it back for the same repair and now I am given an estimate of over $3,000. Bottom line I had to pay $165 for a car wash that was pretty shotty. Second time in a row car wash was not as it use to be. I let it go on the review last time. It is clear to me that this no longer a service center it is a profit center. I will search for a different profit center that will provide me better service. More
Lease The dealership was great. Jesus was waiting for me once I step into the dealership and got me into the car I wanted. The place was clean and neat. The dealership was great. Jesus was waiting for me once I step into the dealership and got me into the car I wanted. The place was clean and neat. More
Great experience! Highly recommend! Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle in the price range we were looking for. Pedro was very knowledgable, made us feel comfortable, and gave us a great deal! Our BMW Genius Dwayne gave us a comprehensive and informative tutorial of the vehicle's capabilities. Dwayne was fantastic to work with. Our finance manager Rob was very professional. We signed all our papers and left with our new lease in a timely manner. Nicole at the front desk was very helpful in setting us up with the perfect sales representative and was an absolute pleasure to work with. Overall, I had a great experience at BMW of Ramsey and highly recommend this location! More