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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

March 08, 2019

Robmar This dealership was top notch! Tim went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and hi More

by romar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DiDomenico
March 07, 2019

Disappointed Our customer service rep was very good and helpful. The problem is what I brought the car in for is not fixed. It’s not convenient for me to keep br More

by MEXILAND28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thought the reps name was Barbara. I might be wrong. She was helpful and very nice
Mar 22, 2019 -

BMW of Ramsey responded

We are sorry to hear that you had to bring your car back to our service department more than once. We are glad to know however that our team was pleasant and helpful. Please let us know if you are still experiencing any issues so we can best help you,

March 07, 2019

Great Experience and Frank always takes good care of me Just got my 3rd BMW and 2nd from BMW of Ramsey. Always a good experience working with the team there. Frank Salzano was referred to be a few years a More

by Jordan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Thomas, Frank Salzano
March 07, 2019

Easier than expected!! I went in expecting the usual car sales routine. I hate car shopping. But every e was nice and pleasant, and negotiating was much easier than expect More

by Gitterbug91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
March 07, 2019

Great Again, Anna makes the whole experience of bringing my car in for service PAINLESS. Have been dealing with her for many years and is the primary reaso More

by DRUCENATOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2019

Professional and personable Diana took charge and informed at each step! She called and explained and then helped with the pricing- that is all I have to say! The loaner was also More

by LORIEDWARDS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
March 07, 2019

my appointment for service I had to call and change my service appointment twice because of a snow storm. The woman at BMW was helpful and when I got there (finally!) my loaner More

by SGROSKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
March 06, 2019

Very disappointed I was disappointed to hear that my turbo was “breaking up” when I brought the same issue up to the attention of the service people on my 100,000 mile More

by PETER.SHEILA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Molion
Mar 22, 2019 -

BMW of Ramsey responded

Peter, we are so sorry to hear that your Turbo issues were missed during your initial service. We greatly appreciate your continued loyalty to BMW of Ramsey, and hope to best help you in the future.

March 06, 2019

Lease The dealership was great. Jesus was waiting for me once I step into the dealership and got me into the car I wanted. The place was clean and neat. More

by FESQUEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DiDomenico
March 06, 2019

Great experience! Highly recommend! Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole D'Ambrossio, Robert DiDomenico
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