BMW of Ramsey

Efficient, knowledgeable, thorough Bravo! Excellent, flawless, considerate care. They inspire confidence through their competence. Answered all my questions accurately. I liked eve Bravo! Excellent, flawless, considerate care. They inspire confidence through their competence. Answered all my questions accurately. I liked everything about the service, (especially the price!) More

Service Above & Beyond!!!! Tony’s Service Department is unequivocally a 5 ?? ???????? Unit. Always reach for the Stars ?? to satisfy the customer. I am more than happy to refer Tony’s Service Department is unequivocally a 5 ?? ???????? Unit. Always reach for the Stars ?? to satisfy the customer. I am more than happy to refer BMW of Ramsey to my family and friends! More

The Car buying experience As my 2016 BMW X3 lease was coming to and end, I was dreading the "Process of buying/negotiating"a new vehicle. I did not come to the dealer for a ne As my 2016 BMW X3 lease was coming to and end, I was dreading the "Process of buying/negotiating"a new vehicle. I did not come to the dealer for a new car;rather, just a service for my 2016 BMW. Since i had some extra time, I ran into Frank Salzano to discuss future car options. I mention to Frank about the standard buying experience for new cars; how I did not care for it. We spoke about budgets, family, etc. He understood where I was, where I was coming from, and asked me I would be interest in a 2018 X1. I said, yes, but, it would have to be within a pre-defined budget. Frank and I discussed terms and within 20 minute or so, we reached a deal, which, I was very fair. So, in closing, Frank changed the entire experience from dreadful to pleasant; I would recommend him to any future buyer of BMW automobiles More

Great to work with Worked with Pedro. Great to work with and great deal. It was a very easy process. Would def use this dealership for my next car. Worked with Pedro. Great to work with and great deal. It was a very easy process. Would def use this dealership for my next car. More

Above and Beyond! We had a great experience with Steve Lapidus our client advisor. Because I had put my initial query in through the internet, I was a little weary at We had a great experience with Steve Lapidus our client advisor. Because I had put my initial query in through the internet, I was a little weary at first, but he quickly put our fears to rest by being upfront and transparent throughout the entire process. He was always available via email and his responses were prompt and direct. He was friendly, courteous, and patient in answering our questions and waiting for us to come to a decision. Even in following up with a few issues that we had post-delivery (issues with the car, not the service) he has been a great help. We also got to meet Eric and Kevin from the service department who were absolute pleasures as well. We will definitely be referring friends and family members who are interested to Steve! More

First BMW I had a great experience and I would highly recommend this dealership and sales team to my family and friends! The process went fast and smooth. I had a great experience and I would highly recommend this dealership and sales team to my family and friends! The process went fast and smooth. More

Great. Very easy to make an appointment and get a loaner. My only minor complaint is that the service dept. failed to address a fuel door issue that I feel is not operating as it's supposed to as was reported My only minor complaint is that the service dept. failed to address a fuel door issue that I feel is not operating as it's supposed to as was reported on the work order. I've had to literally pry open the fuel door a few times because I could not open it the normal way. Anyway, it hasn't really been a huge problem when filling up, so I'm okay with the outcome. More

Prompt and courteous service BMW called to let me know service was required on my vehicle. We scheduled a date and time to pick up my car and drop a loaner vehicle off. Couldn't BMW called to let me know service was required on my vehicle. We scheduled a date and time to pick up my car and drop a loaner vehicle off. Couldn't have been more prompt and courteous, and worked with my schedule for the return of my vehicle. More

Excellent Experience Diana Martinez handled everything from getting the work on my X-5 completed on time plus the loaner car until the service was completed . I have been Diana Martinez handled everything from getting the work on my X-5 completed on time plus the loaner car until the service was completed . I have been a loyal BMW client because of her . She makes all of my service calls stress free and she is a great asset to your team . More

Excellecnt Experience High level of customer service, consistent communication and timely follow up. I would highly recommend John as well as Ramsey BMW for any of your ser High level of customer service, consistent communication and timely follow up. I would highly recommend John as well as Ramsey BMW for any of your service needs. More