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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

November 25, 2023

Juan is responsive, diligent and gets the job done right. Never any worries! I trust Juan More

by Bondshomers
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Juan Ferreiras
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Nov 25, 2023 -

Bondshomers responded

Great job!

Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. It's great to hear that Juan is responsive, diligent, and gets the job done right at BMW of Ramsey. We love hearing when our team is doing amazing, so it's awesome that Juan has earned your trust. We hope to see you again soon for more great visits!

November 25, 2023

Excellent service and competitive pricing Excellent service and competitive pricing, doing the best to match the offer letter More

by RICHARD_LIAO
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Richard! We're glad to know you found our service excellent and pricing competitive at BMW of Ramsey. Thanks for your positive feedback and we hope to see you again soon!

November 25, 2023

I wish this dealership would stop sending these surveys. Service was fine. They changed my oil. That's what I expected. More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Cal! We appreciate your feedback and are glad to know that you were satisfied with the oil change service at BMW of Ramsey. We'll take note about the surveys - thanks for letting us know! We are always looking to improve so we appreciate your feedback. We hope to se you again soon!

November 25, 2023

Communication was great, Repair was made timely, good experience I will be recommending the dealership in the future More

by Dertijerz22
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Nov 25, 2023 -

Dertijerz22 responded

Thank you BMW of Ramsey

Nov 27, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving a review. It's great to hear that you found our team at BMW of Ramsey to deliver great communication and the repair for your car was timely. We hope to see you again soon!

November 25, 2023

My experience at BMW of Ramsey is always good . The Customer Service is excellent & my car was taken care of in a timely & efficient manner. More

by annralph74
Recommend Dealer
Yes
Employees Worked With
Ted
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Ann! We're delighted to know you had a great experience at BMW of Ramsey. We always aim for efficient and excellent customer service. Thanks for the review and come again soon!

November 24, 2023

Excellent Service was excellent and service advisor was super On time delivery with all repair activities completed More

by Rhhelm
Recommend Dealer
Yes
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Nov 24, 2023 -

BMW of Ramsey responded

Hello, Thank you for the fantastic 5-star review! We're thrilled to hear that you received excellent service and that your service advisor was super. It's great to know that all repair activities were completed on time. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you loved about your experience, we'd love to hear it. We look forward to serving you again in the future!

Nov 25, 2023 -

Rhhelm responded

Excellent service Highly recommend dealership

Nov 27, 2023 -

BMW of Ramsey responded

Thank you so much for the kind words! We aim to deliver excellent service to each of our customers. We hope to see you again soon for more awesome experiences!

November 24, 2023

Always accommodating, always top quality here. Would not buy or service my BMW anywhere else! More

by RACHL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Rachel, Thank you for the fantastic 5-star review! We're thrilled to hear that you find our service always accommodating and top-quality. Your loyalty means the world to us, and we're honored to be your choice for BMW services. We appreciate your trust and look forward to continuing to provide excellent service for your BMW in the future!

November 24, 2023

Kenny did a great job getting me logged in and getting my loaner car really quickly. More

by JMS4HSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 24, 2023 -

BMW of Ramsey responded

Hello! We appreciate your stellar 5-star review! Kenny's efficiency in handling your check-in and swiftly arranging a loaner car is truly commendable. Your positive experience with us is our utmost priority. Looking forward to delivering the same level of excellence on your future visits!

November 24, 2023

This dealership always makes me feel welcomed. It makes the long ride from home worth the while truthfully. More

by JOANNY222
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Amato
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Joanny, Thank you for the fantastic 5-star review! We're thrilled to hear that our dealership always makes you feel welcomed and that the long ride from home is worth it. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to continuing to provide excellent service for you in the future!

November 24, 2023

Bought an extremely low mileage Mustang at a high volume BMW dealer 3 hours away from where I live as they had the car I was looking for... they were easy to work with and kept the process moving without an More

by MARKI86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badeline
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Mark, Thank you for the fantastic 5-star review! We're delighted to hear about your positive experience purchasing an extremely low-mileage Mustang from our high-volume BMW dealer. It's great to know that the process was easy and efficient, and that you had a good experience with both Badeline and Octavio from finance. Your satisfaction is our goal, and we appreciate your positive feedback. We look forward to serving you again in the future!

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