BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Lori Asserson and Mark Rosenblatt were outstanding to work with and really listened to the customer’s needs. They made leasing a new vehicle at BMW of Ramsey an easy process and I would definitely recomm work with and really listened to the customer’s needs. They made leasing a new vehicle at BMW of Ramsey an easy process and I would definitely recommend them. I am very satisfied with my experience. More
Very pleasant experience dealing with Ramsey BMW. Our salesperson Jorge Velarde really went out of his way to make this deal happen. Likewise, Robert Redcross in finance was very pleasant and didn't pres salesperson Jorge Velarde really went out of his way to make this deal happen. Likewise, Robert Redcross in finance was very pleasant and didn't pressure us with options. Overall a nice environment. More
Yesterday, we took delivery of an absolutely gorgeous BMW X3 M40i from BMW of Ramsey. It was a total pleasure to work with Jorge Velarde, and his manager Ryan McGowan. They were consummate professionals from X3 M40i from BMW of Ramsey. It was a total pleasure to work with Jorge Velarde, and his manager Ryan McGowan. They were consummate professionals from start to finish, and they made buying a car easy. The deal they offered me was highly competitive and very fair. There was no haggling or stress involved at all. If you need a BMW I strongly recommend that you check out Ramsey and ask for Jorge Velarde. You won't regret it. More
Horrible, Unprofessional, Rude!!! On May 22 2020 I was sold a falsely advertised car by Rudolph, which turned out to be the opposite of what I was told! He lost my spare key without any concern and left m sold a falsely advertised car by Rudolph, which turned out to be the opposite of what I was told! He lost my spare key without any concern and left me without contacting me! After a week of the purchase the engine light came on, axle, gas cap, and battery were all bad!!! Three months later I still don’t have my plates and upon trying to reach out to the dealerChris Miele and Leanne Tattoli was very rude and unprofessional without addressing my concerns and nobody cared regarding my situation and I contacted corporate and nobody has contacted me to date!!!!! Beware of this dealer!!! A total nightmare!!! More
No service in the service department. Service rep, Anna Marie Piserchia, was impossible to reach. Car wasn't ready for a week. $3000 of repairs, car couldn't be located at pickup. Anna Service rep, Anna Marie Piserchia, was impossible to reach. Car wasn't ready for a week. $3000 of repairs, car couldn't be located at pickup. Anna wasted my time and was difficult and unpleasant. More
Misleding sales....do homework before you do business here. Don't be misled and taken advantage of lie me. Very disappointed. Lost a repeat customer. here. Don't be misled and taken advantage of lie me. Very disappointed. Lost a repeat customer. More
DWAYNE WONG IS A LIAR AND DO NOT TRUST THIS DEALERSHIP Dwayne Wong is a liar and has no integrity and Matthew Bibbo is non responsive when issues about integrity are flagged to him. Do not trust this deale Dwayne Wong is a liar and has no integrity and Matthew Bibbo is non responsive when issues about integrity are flagged to him. Do not trust this dealership and you are better off going elsewhere. More
I had a very positive experience buying a used car from BMW of Ramsey. Tim Gallagher was responsive, knowledgeable, and made the car buying process easy. I appreciate how my questions and concerns were a BMW of Ramsey. Tim Gallagher was responsive, knowledgeable, and made the car buying process easy. I appreciate how my questions and concerns were addressed in a straightforward manner, without the high-pressure tactics seen at other dealerships. I will be recommending Tim for the next family member or friend who is looking for a BMW. More
Lori Asserson was amazing and great, again. Leasing another car was uneventful and painless. I will highly recommend her for those who are interested in leasing and or buying any BMW car. I will recomm another car was uneventful and painless. I will highly recommend her for those who are interested in leasing and or buying any BMW car. I will recommend Ramsey BMW and to look for her. The person who went over the car features and walked me into operating them was also great. More
Very easy and smooth, but a little slow Max was great as he was VERY responsive on text message as we led up to my visit. that was really appreciated as it made our communication quite easy Max was great as he was VERY responsive on text message as we led up to my visit. that was really appreciated as it made our communication quite easy while i was at work. this way when i was at the dealer we just had to do the test drive and final negotiations on the pricing. so that was GREAT. my only issue is that when i was there, it seemed to slow down quite considerably. each part of the final sale process from the insurance transfer, the financing, and the final signing still took from 1:30 to 6;30pm. this was the whole reason that i did most of my research, negotiation and communication throughout the week, was so that i could show up and make the deal and drive out with a new car in a few hours. 5 seems like a lot for something that was basically done before i even got there. all in all though a very easy and pleasant experience with Max. More