BMW of Ramsey

BMW OF RAMSEY ARE THE BEST !!!!!. I WOULD RECOMMEND ANYONE TO GET THERE BMW THERE ....THEY ARE REALLY NICE GINUWINE PEOPLE 100%. I WILL BE BACK. ANYONE TO GET THERE BMW THERE ....THEY ARE REALLY NICE GINUWINE PEOPLE 100%. I WILL BE BACK. More

Very clean very friendly.. salesman are friendly.. my experience is unique.. I purchased a b7 for a comfortable price but the car has a check engine light on that hasn’t been addressed before purchase.. experience is unique.. I purchased a b7 for a comfortable price but the car has a check engine light on that hasn’t been addressed before purchase.. they gladly excepted it back and are working on it however its an huge inconvenience.. you’d think a cpo vehicle would be running amazing.. the tablet to the car was not working nor the remote.. but.. they addressed these issues.. new everything.. again this was a unique situation.. the front bumper is cracked.. I’m scared to bring it up.. my salesman knew this upon purchase.. b7 alpina sits low to the ground.. the car is beautiful.. but the way I’m being treated I’m not cool with.. lastly.. as far as finances goes.. I needed a co-signer.. no problem.. beautiful car.. 3.5 interest rate.. but they start trying to sell me everything to run up my max in finance.. sad... u felt the pressure., all this while it’s a check engine light on and your remotes don’t t work and it’sa cracked front bumper.. sad but true.. so again very weird... I’m going with a 3.5 because this is going on openly.. maybe a team meeting but the right ppl have to know this is going on.. More

Jorge was knowledgeable, patient, and thorough in Jorge was knowledgeable, patient, and thorough in demonstrating describing the X 6 features. He had an in-depth understanding of the various m Jorge was knowledgeable, patient, and thorough in demonstrating describing the X 6 features. He had an in-depth understanding of the various models and options. And the ability to communicate thirds differences. Phil was friendly and accessible during the finance process. I suggest the Finance person who starts the purchase process Is the same individual who finishes and closes the process. The Best, More

Very disappointed, After a big maintenance service I wrote a review that everything was good only that the steering wheel is not centered. I got a response about it and to call back. I called back three wrote a review that everything was good only that the steering wheel is not centered. I got a response about it and to call back. I called back three times and there was no reponce to my calls. More

Had a very pleasant experience with Pedro. I took delivery of X5 with the deal we agreed on in less than 30 mins. Smooth transaction. -Sam delivery of X5 with the deal we agreed on in less than 30 mins. Smooth transaction. -Sam More

Excellent work! My brakes were replaced on time without Excellent work! My brakes were replaced on time without any problems and any surprises. I received virtual check on my car. Love it. My car was wa Excellent work! My brakes were replaced on time without any problems and any surprises. I received virtual check on my car. Love it. My car was washed and clean after the service. Thank you Jason More

excellent customer service as usual!! Tony and his staff are An amazing group of people I Would recommend BMW of Ramsey for your service and sales needs! are An amazing group of people I Would recommend BMW of Ramsey for your service and sales needs! More

Our experience with Sydannie was excellent. She was professional, attentive and courteous. Also, Kirsten was extremely helpful and knowledgeable explaining the functionality. The whole process was real professional, attentive and courteous. Also, Kirsten was extremely helpful and knowledgeable explaining the functionality. The whole process was really a great experience More

Excellent customer services. Very friendly and professional . Our Salesman Ernesto Motta very helpful. He was very knowledgeable with all the BMW services. He is a “10” professional . Our Salesman Ernesto Motta very helpful. He was very knowledgeable with all the BMW services. He is a “10” More

The worst customer service I've experienced at any car dealership. No value of time, zero professionalism, horrible customer service. I was in the market to replace one of my vehicles with a new BMW X5. W dealership. No value of time, zero professionalism, horrible customer service. I was in the market to replace one of my vehicles with a new BMW X5. Went online and sent an inquiry for one of the vehicles listed on their website. The very next day i received an email from Rudolph W asking if I have any questions. I responded back within minutes since I wanted to finalize the transaction the same day but he never replied to any of my emails. Finally, I called and spoke with another sales advisor Jorge who took my information and promised to call back after checking with his sales manager for possible trade-in for my old 2014 BMW X5, but as expected I never heard back from him. Not sure how they run this dealership because here you have a potential buyer who is ready to purchase the vehicle the same day but they totally ignored the emails and phone inquiry. I strongly advise you against supporting, dealing or purchasing from this dealership especially if you are a busy professional. They don't respect your time. More