BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,508 reviews
Darden was an excellent resource when seeking to purchase a BMW. Recommend you seek him out when you are there. He was very knowledgeable and efficient for a smooth delivery for my car. a BMW. Recommend you seek him out when you are there. He was very knowledgeable and efficient for a smooth delivery for my car. More
Gold Star , Tim Gallagher was so professional and easy to work with. We were looking for a solid car for our daughter a first time car buyer . She was starting her first job and was 90 minutes away . Everyth work with. We were looking for a solid car for our daughter a first time car buyer . She was starting her first job and was 90 minutes away . Everything was upfront and never felt pressured ,the sale was seamless. It was not certified per owned so we knew that there was some warranty but knew that we may need to put some money into the car eventually . We settled on an 2013 X3, We put new tires on it and came across a small issue . I figured I would touch base to see if we had any recourse to get this issue taken care of. I left a message for Tim , he immediately returned my call . He told me he needed to speak with his manager and would get back to me. He set up a time to speak with his manager Sal Aquino . Sal could not have been nicer , told him my issue , he treated me like we just spent 100k on a car . We received outstanding service on this issue ( it was a problem with a rim) . Sal turned us over to Julio Velez who went above and beyond to make us happy. I picked the car up and drove it home , I called Julio to ask him a question about one of the gauges on the car . His response was , You live close by , I am leaving now . Let me stop by your house and take a look on my way home . Are you kidding me !! This kind of old school service does not happen anymore. Luckily I caught him before he left , the gauge turned out to be a non issue . Great guys all around. We would never purchase another BMW from anywhere else but BMW of Ramsey. More
Great and friendly! I checked in and out with Jason who was able to ensure my car would be ready in one day. Great experience at BMW in Ramsey NJ was able to ensure my car would be ready in one day. Great experience at BMW in Ramsey NJ More
The best experience I have ever had buying a car!! Professional, not pushy,,, and fast!! Highly would recommend Jesus ,, was very thorough and friendly and I appreciated his services Professional, not pushy,,, and fast!! Highly would recommend Jesus ,, was very thorough and friendly and I appreciated his services More
Love this dealership!!! Gold star service!!! I even drive here from out-of-state and have already purchased 3 cars over the past few years from their shining star, Tim Gallagher! Everyone is always so frie here from out-of-state and have already purchased 3 cars over the past few years from their shining star, Tim Gallagher! Everyone is always so friendly, thorough, reliable, polite, professional, timely, and accommodating!! Always exceeds my expectations, as well!!! Highly Recommend!!! More
I purchased a 5 Series BMW yesterday with the assistance of Veronica Chicas. I must say that Veronica facilitated this sale and made the buying experience painless. In fact, I had little expectation that I of Veronica Chicas. I must say that Veronica facilitated this sale and made the buying experience painless. In fact, I had little expectation that I would buy a car yesterday. Well, Veronica solved my issues and made it happen . Her level of customer service is extraordinary and is what makes service organizations great. She is to be highly commended. I’m thinking of hiring her. The end of the story is that I drove out with my new car very satisfied. Thank you. Ed Harrison More
Came in December 18, 2020 just to look around as my lease was up March 2021. I was immediately greeted by Andrew who was super friendly and asked if I needed assistance. He showed me a few cars and the one 2 was up March 2021. I was immediately greeted by Andrew who was super friendly and asked if I needed assistance. He showed me a few cars and the one 2020 330i xDrive caught my eye. He proposed an awesome deal and walked out with this beauty. I would give him 100 stars if it was possible. He made my experience ultimate so I can enjoy the ultimate driving experience once again. Thanks Andrew for everything! More
Rodger Morel was a great service advisor. He was very knowledgeable and pleasant to deal with. No last minite surprises either. Overall good dealership and good people. knowledgeable and pleasant to deal with. No last minite surprises either. Overall good dealership and good people. More
Veronica was a pleasure to work with in this transaction. She managed to find the model that I wanted in short order and made the whole process seamless. Her attention to customer service is first rate. She managed to find the model that I wanted in short order and made the whole process seamless. Her attention to customer service is first rate. I look forward to working with her in the future. More