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BMW of Ramsey
Ramsey, NJ
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,508 reviews
April 15, 2021
Thx Dwayne W. People like you make the buying a car experience really great!!! BMW of Ramsey you guys are the best!!! Great cars great deals.... experience really great!!! BMW of Ramsey you guys are the best!!! Great cars great deals.... More
by Jerome
Employees Worked With
April 14, 2021
I’ve now purchased 1 vehicle and leased a second from Ramsey. Veronica truly does everything she can to make the process quick and easy! Ramsey. Veronica truly does everything she can to make the process quick and easy! More
by Franklin90
Employees Worked With
April 13, 2021
Great salespeople, no games or BS. Transaction was 90% done online and other than paperwork delays due to showroom being busy, transaction was easy. Good experience and would recommend them done online and other than paperwork delays due to showroom being busy, transaction was easy. Good experience and would recommend them More
by Aris
April 09, 2021
Overall the experience was great, my windshield had a chip in it maybe when they brought the car over from Pearl River to the dealership that we noticed but the sales person took care of it right away . chip in it maybe when they brought the car over from Pearl River to the dealership that we noticed but the sales person took care of it right away . He has gone above and beyond for us . More
by sm8057
Employees Worked With
Jorge Velarde
April 08, 2021
Horrible experience with this dealership and their lack of customer service. I purchased a vehicle from them on 1/30/2021. The first set of temporary plates expired on 3/3/2021 and I still had not received of customer service. I purchased a vehicle from them on 1/30/2021. The first set of temporary plates expired on 3/3/2021 and I still had not received the registration or permanent plates for the car. I was given a second set of temp plates and told to keep waiting for the DMV to go through its backlog. Dmv denied they had backlog and informed me processing times were 3-4weeks on average. I waited another month and now the second set of temporary plates is expired. The dealer refuses to give me a 3rd set, they admitted they can’t register the vehicle without a VIN inspection which I cannot do because I don’t have the title or a valid current registration on the car. The dealer advises me to act illegally by driving the car with expired registration to a VIN inspection center instead of giving me another temp plate or sending one of their employees to do it. Instead they say it’s my responsibility to get it done regardless of the legality of how I do it. They are encouraging and advising me to break the law to get this done on my own meanwhile they charged me a registration fee to register the vehicle. I was also overcharged on the sales tax after I told them several times and showed evidence of the true sales tax rate. Now I cannot receive the refund from department of revenue services until the vehicle is registered which the dealer refuses to take care of and I cannot do because the car the dealer will Not give me the proper paperwork to register it. More
by docd187
Employees Worked With
Richard Aquino, Mike Lebron
April 03, 2021
My father was looking to convert to a BMW from being a 23 year Infiniti owner after he drove my 2020 3 Series. I had previously worked with Andrew Araque in December 2020 so I had made sure Andrew would be year Infiniti owner after he drove my 2020 3 Series. I had previously worked with Andrew Araque in December 2020 so I had made sure Andrew would be working the day we came in. We came in Saturday March 27 to look at a 2021 4 series. He had left with a beautiful 2021 430i xDrive with the M-Sport package and he’s obsessed with it! It is safe to say Andrew is keeping it in the family and made another happy customer! More
by MikeyColo
Employees Worked With
April 03, 2021
We stopped by on Saturday April 3 to check out the X3 series for our next SUV George Batista was fabulous! He was helpful about the Car and all of its features Our lease is up on our current SUV in s series for our next SUV George Batista was fabulous! He was helpful about the Car and all of its features Our lease is up on our current SUV in several months and we will definitely return to work with George He is easy to talk to and very professional! We highly recommend this salesman Steve&Sue Salomon More
by suesalo
Employees Worked With
March 31, 2021
I bought my 535 I Drive 4 years ago from here. I still travel to get my service from Ramsey service center because they are one of the best. Tony ( Anthony Circelli) The Head Manager is very compassionate travel to get my service from Ramsey service center because they are one of the best. Tony ( Anthony Circelli) The Head Manager is very compassionate and reliable. I also Got a fair deal for the repairs my beautiful Driving Machine car needed! Especially Tony and the entire team made sure I was fully satisfied and got all my concerns be resolved. will continue to go back and I highly recommend this showroom and service center to all. More
by Sadhna
Employees Worked With
Ted Contoleon and the technician repairs 25 year veteran ( don't know his name), Anthony Circelli
March 29, 2021
Jason Sonion is a pleasure to work with. He addressed my needs promptly and accurately. My car is in great shape and would love to work with him again. needs promptly and accurately. My car is in great shape and would love to work with him again. More
by Yankees
Employees Worked With
Jason Sonion
March 27, 2021
Got a fair deal with no hassle and drove off in my new vehicle in a decent amount of time. Everyone in the dealership was friendly and helpful. vehicle in a decent amount of time. Everyone in the dealership was friendly and helpful. More
by Kristy
