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BMW of Ramsey

Ramsey, NJ

4.7
4,509 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,509 reviews

November 27, 2023

Excellent service fast good nice welcoming organized would recommend them to everyone comfortable environment to wait More

by OMars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
Nov 28, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know you had an excellent experience at BMW of Ramsey and found our service fast, welcoming, and organized. Thank you for recommending us! We look forward to serving your automotive needs in the future!

November 26, 2023

Excellent always- I attribute that to Anna Anna went all out to please Currently Having 3 BMWs all purchased at this dealership More

by Rhhelm
Recommend Dealer
Yes
Employees Worked With
Anna
Nov 27, 2023 -

BMW of Ramsey responded

Hi Rhhelm! It's great to know that Anna has been able to provide you with such excellent service at BMW of Ramsey. We appreciate your loyalty and look forward to helping you in the future!

November 26, 2023

BMW of Ramsey always professional Been a customer for 25 years Always over and above More

by KEN.STERN
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
Nov 27, 2023 -

BMW of Ramsey responded

Hi Ken! Thanks for leaving us a review. It's so awesome to hear from such a long-term customer. Thank you for trusting us over the years! We hope to serve you for many more years to come!

Nov 27, 2023 -

BMW of Ramsey responded

Hi Ken! Thanks for leaving us a review. It's so awesome to hear from such a long-term customer. Thank you for trusting us over the years! We hope to serve you for many more years to come!

November 26, 2023

Eric was very helpful and patient with us while we tried to find the right vehicle. More

by ELSTRBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 27, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving us a review. It's great to hear that Eric was very helpful and patient during your visit. We know how important it is to take your time when finding the right vehicle for you and your needs. We hope to see you again soon!

November 26, 2023

Jim Crow at BMW Ramsey delivers exceptional service, exceeding expectations. Highly recommend for professional care and expertise. More

by MIKHAIL.SENDEROVICH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
Nov 27, 2023 -

BMW of Ramsey responded

Hi Mikhail! Thanks for leaving us a review. It's great to hear that Jim delivers exceptional service and he exceeded your expectations. Thank you so much for recommending us and we hope to see you back at BMW of Ramsey!

November 26, 2023

Anna Marie is an excellent service advisor. From start to finish, she made the process of replacing a cracked windshield easy. More

by CFROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that Anna Marie made your windshield replacement process easy at BMW of Ramsey. Thanks for the positive feedback! We hope to see you again soon for more painless visits!

November 26, 2023

Jason carefully explained the process and how he timeframe and I was satisfied with the results More

by DREWFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

BMW of Ramsey responded

Hi Drew! Thanks for leaving us a review at BMW of Ramsey. It's great to hear that Jason carefully explained the process and timeframe during your visit, and we're happy to hear that you were satisfied with the results. We hope to see you again!

November 26, 2023

Trade in values at low end of Kelly Blue book! Vehicle purchased reasonably priced! Transaction experience very fast! More

by BUTLERS10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for sharing your experience with us at BMW of Ramsey. We're glad to know that you found the transaction process quick and efficient, and we appreciate your feedback on our trade-in values. Safe travels in your new vehicle and we hope to see you again!

November 26, 2023

Courteous and professional. Delay between the completion of the check-up and me getting my car was over an hour. More

by JON.KEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Nov 28, 2023 -

BMW of Ramsey responded

Jon, I'm glad to know you found our team courteous and professional. However, it's disappointing that there was a delay in getting your car back to you after the check-up. We always aim for efficiency along with quality service, so we'll definitely look into this matter further. If there are any other concerns or feedback you'd like to share directly, please feel free reach out at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 26, 2023

Great having the mobile van come for service It was an amazing having the mobile cam come for service More

by NRNOVAKOWSKI
Recommend Dealer
Yes
Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that you found our mobile van service convenient and amazing. Thanks for choosing BMW of Ramsey and we hope to see you again soon!

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